
BMW of Southpoint
Durham, NC
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We consider the Hendrick’s BMW dealer to be far above any other car dealer we ever did business with. The sales staff, as well as support people, are fantastic, experienced, friendly and supportive. We have other car dealer we ever did business with. The sales staff, as well as support people, are fantastic, experienced, friendly and supportive. We have now purchased 4 vehicles from this dealer and will not take our future business elsewhere due to the consumer friendly nature of this organization! More
I came in for new tires and an oil change. Since it was going to take a few hours, Anthony set me up with an Uber driver so I could get back to work. Wonderful service. They made things very easy for me. going to take a few hours, Anthony set me up with an Uber driver so I could get back to work. Wonderful service. They made things very easy for me. More
I met with Josh Zinn on a Friday afternoon around 4:30pm recently and had a wonderful experience test driving and finally settling on a vehicle that would serve my needs. Josh was very kind, friendly, helpf recently and had a wonderful experience test driving and finally settling on a vehicle that would serve my needs. Josh was very kind, friendly, helpful, informative and patient. I also met with Josh's manager and finance manager who were wonderful as well. They stayed very late to meet my needs. I drove away feeling so much better than I felt when I arrived. Thank you Josh and team for your help. More
Paula and the rest of the crew were great. From start to finish. Quick to respond and checked in even when I didn't make 1st Contact. Whole operation was great to work with and the timeline they gave me fro finish. Quick to respond and checked in even when I didn't make 1st Contact. Whole operation was great to work with and the timeline they gave me from order to delivery was spot on More
Excellent support from Tyler, Josh, Curtis, Sean, Kip, and really the whole team at Hendrick. Sean, Kip, and Curtis were all there from seven years ago when I bought my first car from these guys. That say and really the whole team at Hendrick. Sean, Kip, and Curtis were all there from seven years ago when I bought my first car from these guys. That says a lot about a business. More
Nice place, excellent customer service (Josh Zinn). No long waits, great detail for pre-owned cars. Honesty, flexibility and transparency during the negotiation. Would come back. long waits, great detail for pre-owned cars. Honesty, flexibility and transparency during the negotiation. Would come back. More
Very customer service friendly. Harold Harris went out of his way to accommodate my specific situation and need. I really appreciated the loaner car! Thanks so much! of his way to accommodate my specific situation and need. I really appreciated the loaner car! Thanks so much! More
Professional, and excellent service! When entering service facility was immediately greeted by service advisor. Advisor was courteous and knowledgeable which set my mind at ease! Car immediately went service facility was immediately greeted by service advisor. Advisor was courteous and knowledgeable which set my mind at ease! Car immediately went to service technician to begin service on my car. Fast service and they even washed my car before leaving. Service advisors name was Jose Randle. Thanks BMW Southpoint More
Harold Harris is very knowledgeable and helpful every time I bring my car in for service. The experience has always been pleasant! I highly recommend. time I bring my car in for service. The experience has always been pleasant! I highly recommend. More
Jason Glidden and the team at Southpoint were really fast and responsive on my recent visit. Great they could make a small repair quickly even without a reservation. and responsive on my recent visit. Great they could make a small repair quickly even without a reservation. More