Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

July 27, 2021

We consider the Hendrick’s BMW dealer to be far above any other car dealer we ever did business with. The sales staff, as well as support people, are fantastic, experienced, friendly and supportive. We have More

by bgol913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Aug 25, 2021 -

BMW of Southpoint responded

Bgol913, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2021

I came in for new tires and an oil change. Since it was going to take a few hours, Anthony set me up with an Uber driver so I could get back to work. Wonderful service. They made things very easy for me. More

by tshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Nate
Aug 24, 2021 -

BMW of Southpoint responded

Tshelton, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2021

I met with Josh Zinn on a Friday afternoon around 4:30pm recently and had a wonderful experience test driving and finally settling on a vehicle that would serve my needs. Josh was very kind, friendly, helpf More

by brendacnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Shayan,Curtis,Harvey McClain
Jul 24, 2021 -

BMW of Southpoint responded

Brendacnc, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2021

Paula and the rest of the crew were great. From start to finish. Quick to respond and checked in even when I didn't make 1st Contact. Whole operation was great to work with and the timeline they gave me fro More

by scherrtj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McMaster, Katelyn Spinner, Tyler Bowyer
Jul 29, 2021 -

BMW of Southpoint responded

Scherrtj, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 21, 2021

Excellent support from Tyler, Josh, Curtis, Sean, Kip, and really the whole team at Hendrick. Sean, Kip, and Curtis were all there from seven years ago when I bought my first car from these guys. That say More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moynihan, Katelyn Spinner, Tyler Bowyer
Jul 22, 2021 -

BMW of Southpoint responded

Chris, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2021

Nice place, excellent customer service (Josh Zinn). No long waits, great detail for pre-owned cars. Honesty, flexibility and transparency during the negotiation. Would come back. More

by JuBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zinn, Tyler Bowyer
Jul 22, 2021 -

BMW of Southpoint responded

Jubb, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2021

Very customer service friendly. Harold Harris went out of his way to accommodate my specific situation and need. I really appreciated the loaner car! Thanks so much! More

by Asa M. Fleming
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 19, 2021 -

BMW of Southpoint responded

Asa M. Fleming, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

July 19, 2021

Professional, and excellent service! When entering service facility was immediately greeted by service advisor. Advisor was courteous and knowledgeable which set my mind at ease! Car immediately went More

by gtbellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 20, 2021 -

BMW of Southpoint responded

Gtbellinger, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2021

Harold Harris is very knowledgeable and helpful every time I bring my car in for service. The experience has always been pleasant! I highly recommend. More

by Segel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 19, 2021 -

BMW of Southpoint responded

Segel, we are so happy to read such a great review about Harold and team BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2021

Jason Glidden and the team at Southpoint were really fast and responsive on my recent visit. Great they could make a small repair quickly even without a reservation. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer and Josh Zinn are incredibly responsive and patient. , Tyler Bowyer
Jul 19, 2021 -

BMW of Southpoint responded

Chris, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!

...
117
...