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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

July 14, 2021

I have owned 3 BMWs and 2 I purchased from BMW Southpoint. Every experience is positive and the purchase process is easy. They are direct on the pricing, work with you on features and ensure that More

by CAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagan, Tyler Bowyer
Jul 17, 2021 -

BMW of Southpoint responded

Can, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2021

The service here has been excellent and Harold was very helpful with my most recent repair. He took the time to walk through what needed to be done and explained the service technician’s video of the neede More

by tangelanixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 13, 2021 -

BMW of Southpoint responded

Tangelanixon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2021

Service was excellent and very accommodating when I changed my appointment at the last minute. Josh our service advisor was a pleasure to deal with More

by RMB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 06, 2021 -

BMW of Southpoint responded

Rmb, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

July 03, 2021

I was very happy with the level of professionalism, customer service and attention to detail. My Service advisor, Nate Gibson made me feel right at home. He went through all the items on my service lis More

by Omid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson and Ed Hagen , Katelyn Spinner, Tyler Bowyer
Jul 06, 2021 -

BMW of Southpoint responded

Omid, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2021

I recently had an airbag recall completed through mobile service. Xavier was very professional and completed the job quickly. Excellent service! More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Jul 06, 2021 -

BMW of Southpoint responded

Jake, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2021

Just"looking" according to the hubs, but with Paula's excellent knowledge and great attitude, we were out that door with an X7 and loving it! More

by Rach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McMaster
Jul 06, 2021 -

BMW of Southpoint responded

Rach, thanks for your praise and kind comments about Paula and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 28, 2021

I am regular at the dealership for my X3's service and repairs and they have always done a fantastic job. In last visit Josh was fantastic working with me. They are overall awesome right from scheduling t More

by yash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
June 26, 2021

Ben was a pleasure to work with on my purchase. He was informative, knowledgeable and low pressure, which I appreciated. Definitely would highly recommend him. He is someone you should ask for when you More

by Bbizub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jun 29, 2021 -

BMW of Southpoint responded

Bbizub, thanks for your praise and kind comments about Ben and our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2021

Showed up at lunchtime Tuesday without an appointment. Rebecca got Me checked in quickly and got the car to the service technician right away. Shane did a nice job with diagnostics and inspection. The i More

by David.g.larson42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Shane
Jun 29, 2021 -

BMW of Southpoint responded

David.g.larson42, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2021

Impressive service group. After inspection, I received a video showing and describing the problems that needed to be addressed so I clearly understood then and could make informed decisions on the work. Th More

by karld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jun 29, 2021 -

BMW of Southpoint responded

Karld, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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