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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

May 13, 2021

Not enough words to express excellent customer services!!! Paula McMaster is a Rock Star! She came to work on her day off to help me with the purchase of my vehicle. Paula went above and beyond to More

by carlosherring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McMaster , Edward Mayorga , Tyler Bowyer
May 14, 2021 -

BMW of Southpoint responded

Carlosherring, thank you for your kind review; we are happy to pass along your comments to Paula, Eddie, and the entire team here at BMW of Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a wonderful day!

April 22, 2021

The best. Third vehicle from Ed Hagen and BMW of Southpoint. Careful, communicative and first class. Our car is beautiful and so easy to get this done. Thanks for everything. More

by FrankD
Recommend Dealer
Yes
Employees Worked With
Ed Hagen
Apr 23, 2021 -

BMW of Southpoint responded

Frankd, we appreciate you taking the time to leave us this feedback We're glad to hear Ed delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2021

BMW Southpoint is the penultimate Hendrick related BMW dealership. Great location. Great venue. Great staff. In and out in 2 hours. Sales staff as well as BMW genius very well informed about all aspects o More

by morganj1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Griffie , Tyler Bowyer
Mar 29, 2021 -

BMW of Southpoint responded

Morganj1954, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2021

Leased an x3. Shahab and the team at Southpoint made the process quick and easy. They answered all my questions and helped me get out of my previous lease early. Highly recommend them. More

by S4owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Mar 27, 2021 -

BMW of Southpoint responded

S4owner, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 14, 2021

Finally got my M4. Perfect service! Perfect place to get a BMW! Thanks to my sales: Tyler and Hugo! And finance manager Shawn! Great experience! Would come back to buy my next super car. Hopefully I can get More

by ZFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Mar 15, 2021 -

BMW of Southpoint responded

Zfan, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2021

My 2006 six-speed manual transmission 325i was in need of some major servicing, replacing front struts, sparkplugs, etc., etc., etc. Kenneth Butron was most helpful in making arrangements for concierge servi More

by lilianpruett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron, Katelyn Spinner
Mar 15, 2021 -

BMW of Southpoint responded

Lilianpruett, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2021

Shahab has been excellent for the second purchase in a row. Super knowledgeable and professional, goes out of his way. Shawn in the finance dept also great to work with. This is a terrific dealership ove More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab, Shawn
Mar 08, 2021 -

BMW of Southpoint responded

Ac, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2021

The salesman Hugo was very knowledgeable about all cars, and options. The Dealership is new bright and super clean. No hard sell tactics. Thx Dan More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Mar 05, 2021 -

BMW of Southpoint responded

Dan, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2021

Malcolm Fields and Patricia are super at their job. Honestly, I don’t know how they handle all of the issues coming at them. Just their basic knowledge about my car is amazing and makes me.feel confi More

by Manhattan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Mar 03, 2021 -

BMW of Southpoint responded

Manhattan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2021

The mobile technician came to my house to replace the airbag in our 2005 330Ci. The technician was very courteous and had the car ready to go in less than 30 minutes. Great Service! More

by hlwn727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Dombrowski ll, Craig Wieck
Feb 27, 2021 -

BMW of Southpoint responded

Hlwn727, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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