Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

February 27, 2021

Steve was very accommodating and provided updates throughout my visit. I appreciate the attentiveness, the options he provided for a ride, transparency about the wait time. Love WiFi and coffee bar. More

by Moekent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Harold, Tyler Bowyer
Mar 01, 2021 -

BMW of Southpoint responded

Moekent, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2021

BMW of Southpoint “THANK YOU” for your great customer service. From scheduling the service to picking back up my vehicle, everyone was top notch. Thanks! More

by angelafennell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 27, 2021 -

BMW of Southpoint responded

Angelafennell, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2021

Always great customer service provided when you enter the door. Very clear and thorough explanation of your needs. Whether you are waiting for a service or need a loaner it’s never a long wait. More

by Survivor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Feb 25, 2021 -

BMW of Southpoint responded

Survivor, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2021

Nate is always amazing to work with. He makes sure to touch base a few times during each day my vehicle is in for service- keeps my in the loop so no surprises. He is outstanding in customer service, an More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Feb 25, 2021 -

BMW of Southpoint responded

Kb, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

February 25, 2021

The Service Team at BMW Southpoint is A+! A special call out to Tim Bolton for taking great care of my BMW X3 M! Thank you! More

by Debdsnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bolton
Feb 27, 2021 -

BMW of Southpoint responded

Debdsnow, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2021

Service Advisor Josh Randle is always very helpful, courteous, and professional even for a simple service such as State Inspection. Never has any problem with the top level services. More

by ctyeh19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 25, 2021 -

BMW of Southpoint responded

Ctyeh19, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2021

Malcolm Fields is amazing. I have used him as my advisor for years and he is a go-to-responsive, honest and knowledgeable. He is top notch. More

by kb2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Feb 25, 2021 -

BMW of Southpoint responded

Kb2216, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 24, 2021

Anthony was very helpful with getting my car serviced. He was polite and a good communicator. I am very pleased with the level of service I received. More

by tdahir312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 24, 2021 -

BMW of Southpoint responded

Tdahir312, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2021

I can in for a simple State inspection, but had several questions which resulted on Anthony scheduling a follow-up appointment to address all of my interests in a single visit. He is very helpful and consi More

by JBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Feb 24, 2021 -

BMW of Southpoint responded

Jbs, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 24, 2021

Great service like always Patricia and Shawn are the best. This is a blessing to have such a great team Mr Hendrick. You are blessed to have a great staff take care of them. It’s hard to find great peop More

by Mhnovoa28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia service and Shawn sales Mgr , Tyler Bowyer
Feb 24, 2021 -

BMW of Southpoint responded

Mhnovoa28, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
121
...