BMW of Southpoint

Kenneth Butron has always gone the extra mile to take care of my car and get the job done fast with quality work. Highly recommended. care of my car and get the job done fast with quality work. Highly recommended. More

Great, professional, hassle free service! Harold at the service desk was very helpful. Highly recommended dealership and will be taking all my BMWs here from now on. service desk was very helpful. Highly recommended dealership and will be taking all my BMWs here from now on. More

Anthony Scott was a great advisor. I came in for a maintenance service, but had a scheduling issue that he resolved quickly. I am pleased. maintenance service, but had a scheduling issue that he resolved quickly. I am pleased. More

It was my first visit to BMW Southpoint and I headed back home very satisfied with the overall experience! After a warm welcome, Ken gave me a detailed explanation about the services and also kept me posted home very satisfied with the overall experience! After a warm welcome, Ken gave me a detailed explanation about the services and also kept me posted on its progress. More

I brought my car in for a scheduled oil change. Nate Gibson took care of the paperwork and was expedient and polite. I was there less than an hour and the waiting area is comfortable and offers free wi Gibson took care of the paperwork and was expedient and polite. I was there less than an hour and the waiting area is comfortable and offers free wifi More

My service experience was amazing!!! Nate Gibson has been by far the best service manager that I have ever worked with! He constantly updated me with the status of my vehicle and worked with my 3rd party wa by far the best service manager that I have ever worked with! He constantly updated me with the status of my vehicle and worked with my 3rd party warranty provider to get me the best part and service that I needed for my vehicle. He was kind, understanding and knowledgeable! He is the GOLD standard of how a customer should be treated. More

The service staff at BMW went above and beyond to ensure our complete satisfaction and comfort during our service Saturday morning. Harold my service adviser made sure we were comfortable and keep us infor our complete satisfaction and comfort during our service Saturday morning. Harold my service adviser made sure we were comfortable and keep us informed of our vehicles maintenance work. All the other advisors we met were so pleasant & made our experience wonderful More

We first encountered BMW of Southpoint in mid 2020 when beginning a search for a new vehicle for my wife. We met with William McDuffie who could not have been more cordial and welcoming. He briefed us on t beginning a search for a new vehicle for my wife. We met with William McDuffie who could not have been more cordial and welcoming. He briefed us on the BMW vehicles that best fit our needs and professionally guided us through the sales process in July. Yesterday (2/22/21) we were in to have a tire replaced after picking up a nail. We worked with Anthony Scott in the Service area and he too was professional and provided an excellent client experience. More

Thus far all of the employees in the service dept at BMW of Southpoint have been great to work with. They always answers my questions to ensure I understand what each service appointment entails and the ap of Southpoint have been great to work with. They always answers my questions to ensure I understand what each service appointment entails and the approximate amount of time required to complete the diagnostic and/or service. More

Patricia and Jenn were amazing...professional, friendly and prompt! Always a joy working with the BMW of Southpoint Team. Looking forward to seeing them again in the future. and prompt! Always a joy working with the BMW of Southpoint Team. Looking forward to seeing them again in the future. More