BMW of Southpoint

Terrible. Was charged for a service I shouldn’t have been. Will be going to Leith for my next BMW. Oil was half quart short. been. Will be going to Leith for my next BMW. Oil was half quart short. More

It's always enjoyable working with the service people at BMW of Southpoint. I really like the new addition of the inspection video with commentary. Jeff Clark was especially helpful with a warranty questi BMW of Southpoint. I really like the new addition of the inspection video with commentary. Jeff Clark was especially helpful with a warranty question and Tim Bolton,who handled the service items, provided great feedback on the service options. More

My car had a breakdown, and to my surprise I came to know that Compressor and Air springs are not working. Lucky I took Hendrick Autoguard and everything was covered. Nate was very helpful in assisting me al that Compressor and Air springs are not working. Lucky I took Hendrick Autoguard and everything was covered. Nate was very helpful in assisting me all the way and keeping me updated with the status of repairs. More

Great service . They listen to the all the questions we Great service . They listen to the all the questions we have and answer very patently . Provided Timely response and communication on service and Great service . They listen to the all the questions we have and answer very patently . Provided Timely response and communication on service and other repair need . Checked the vehicle thoroughly and get it fixed . More

Malcom was phenomenal. He went beyond the call of duty to ensure that all was well with my truck! I plan to continue receiving service from this dealership! ensure that all was well with my truck! I plan to continue receiving service from this dealership! More

Hendrick’s BMW service department sets the standard of excellence for all the fall. Their service department goes out of their way to accommodate the needs of their customers. All repairs done to my car c excellence for all the fall. Their service department goes out of their way to accommodate the needs of their customers. All repairs done to my car completed on time. A video was sent showing the progress made. The workmanship was excellent requiring no callbacks. I have total confidence in the workmanship and quality of service. More

I’m on my 6th BMW! Love the dealership and the vehicle. I’m driving an X3 M and the power and handling is incredible. My service team is always great too. I’m driving an X3 M and the power and handling is incredible. My service team is always great too. More

I really appreciate my service advisor Nate he really goes the extra mile . I bought car in for service has no problems.I will be returning for more great service goes the extra mile . I bought car in for service has no problems.I will be returning for more great service More

Great service visit. The staff is friendly, well informed, and worked to ensure my visit was a pleasant one. Tim B. and Jennifer B. were great. informed, and worked to ensure my visit was a pleasant one. Tim B. and Jennifer B. were great. More

BMW of Southpoint is always A-1 in stellar customer service! Harold was absolutely phenomenal in explaining to me, my vehicle's service needs. He consistently provided updates on the status of repair c service! Harold was absolutely phenomenal in explaining to me, my vehicle's service needs. He consistently provided updates on the status of repair completion and he even set up my Lyft transportation rides from & to the dealership. More