BMW of Southpoint

Malcolm works on my behalf to make my experience great. There have been struggles, and challenges, but each time Malcolm listens to my concerns and addresses them until everything has been resolved. I appr There have been struggles, and challenges, but each time Malcolm listens to my concerns and addresses them until everything has been resolved. I appreciate that, and his positive approach to my concerns. More

I was very impressed by the professional and courteous service I received. Harold went out of his way to make it a positive experience. Better than our previous BMW dealer in Florida service I received. Harold went out of his way to make it a positive experience. Better than our previous BMW dealer in Florida More

Great service visit, Stephen Dombrowski was amazing, answering every question and was completely customer oriented. Nothing but great service, I look forward to my next visit. Great VISIT!!! answering every question and was completely customer oriented. Nothing but great service, I look forward to my next visit. Great VISIT!!! More

Great service from Tim Bolton. He was extremely pleasant, professional, and helpful. Also enjoyed working with the financial department to transfer the maintenance warranty. I have dealt with another local B professional, and helpful. Also enjoyed working with the financial department to transfer the maintenance warranty. I have dealt with another local BMW dealer in the past and there is no comparison. I feel so fortunate to have discovered BMW of Southpoint! More

I am never disappointed with the service I receive at BMW Southpoint! Stephen diagnosed the problem and had my Baby Bimmer back to perfection in short order👍 Southpoint! Stephen diagnosed the problem and had my Baby Bimmer back to perfection in short order👍 More

Easy check-in although it took a bit longer than I hoped. Touchless check-in / check-out would be a nice add given the current environment. Touchless check-in / check-out would be a nice add given the current environment. More

Excellent customer service and very trusted people, whenever I report some issues during service visits and I highly recommend this South point BMW to anyone who wants quality service at a very reasona whenever I report some issues during service visits and I highly recommend this South point BMW to anyone who wants quality service at a very reasonable cost. I was very happy to work with Anthony Scott More

Great service as always!! Especially appreciate the inspection video, the explanation for why the parts would take so long to be ordered and time they would be received inspection video, the explanation for why the parts would take so long to be ordered and time they would be received More

We have always serviced our BMWs with Hendrick BMW (previously of Chapel Hill and now at Southpoint). Their new facility is beautiful but truly it is our service manager that has made it worth going (previously of Chapel Hill and now at Southpoint). Their new facility is beautiful but truly it is our service manager that has made it worth going to the dealer. They've enhanced the experience with videos and descriptions of the problems, and they always have a loaner when I've given them enough time to arrange it- they've even dropped my car off to me at work, going above and beyond what would be expected of any service department. Pat Fradenburg and Anthony Scott did a great job with my service visit! More

Jason was very helpful. I can't thank him enough. The Jason was very helpful. I can't thank him enough. The BMW of Southpoint provides top notch service and their team is very good. I will definitely se Jason was very helpful. I can't thank him enough. The BMW of Southpoint provides top notch service and their team is very good. I will definitely service my car there. More