BMW of Southpoint

Whether I bring my vehicle in for a repair or regular maintenance service, I always feel that the staff at BMW of Southpoint treat me with courtesy, efficiency, and professionalism. I keep coming back be maintenance service, I always feel that the staff at BMW of Southpoint treat me with courtesy, efficiency, and professionalism. I keep coming back because I know my service will be top-notch and I won't need to return for the same issue. The quality of the experience is consistently great, and it helps that the staff doesn't change often, so you get a chance to form good relationships there and establish trust. Thank-you very much! More

We purchased our 530i x Drive BMW back in December and we had a excellent experience with the purchase. This was our third BMW purchase from Southpoint. Our sales associate, William McDuffie was very exper had a excellent experience with the purchase. This was our third BMW purchase from Southpoint. Our sales associate, William McDuffie was very experienced, knowledgeable and pleasing to work with. On our next purchase for a BMW, William will be the one we want to use. We rated his personality, attention to detail and sales experience a 10, "EXCELLENT" customer service. When we visit BMW at Southpoint we always get the ROYAL treatment. More

Wonderful always nice and professional they get the job done excellent service department able to work in car for light in glove box thank you! done excellent service department able to work in car for light in glove box thank you! More

VIP costumes service.The staff welcoming you as soon you VIP costumes service. The staff welcoming you as soon you enter the doors . They gave us a loaner car until the service is done . Many thanks to M VIP costumes service. The staff welcoming you as soon you enter the doors . They gave us a loaner car until the service is done . Many thanks to Mr.Anthony Scott. More

I always receive excellent personal customer service from Anthony Scott and the staff is wonderful as well. Guest snacks are provided with a Starbucks coffee machine, you guys are the best..... Anthony Scott and the staff is wonderful as well. Guest snacks are provided with a Starbucks coffee machine, you guys are the best..... More

Nate was the best. He checked me in quickly, arranged a ride back to my home office, and provided updates on the service of my vehicle. Jennifer followed up later to ensure my experience was awesome. I fee ride back to my home office, and provided updates on the service of my vehicle. Jennifer followed up later to ensure my experience was awesome. I feel like a valued customer when I visit this dealership. More

Good service. Explained everything clearly and kindly. Because of wifi issues, service videos were not coming through to my phone or very delayed. Recommended service costs are quite pricey Because of wifi issues, service videos were not coming through to my phone or very delayed. Recommended service costs are quite pricey More

Service was accurate and timely.. Harold did a great job on communication of when the vehicle would be ready. The tech agent also pointed out some potential issues with alignment on communication of when the vehicle would be ready. The tech agent also pointed out some potential issues with alignment More

Consistently top notch customer service! Malcolm F. Was super helpful and communicative on my most recent visit. Great and personable staff that talked me through the process. super helpful and communicative on my most recent visit. Great and personable staff that talked me through the process. More

Well done. I was there at 7 am, opened promptly, took me 5 minutes to register, driver was there in 10 minutes and car ready after 10K service in 2 hours. They took video of inspection process. Really wel 5 minutes to register, driver was there in 10 minutes and car ready after 10K service in 2 hours. They took video of inspection process. Really well done More