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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

April 09, 2020

Very responsive and professional. They have been servicing our cars for many years! We have never had a complaint with their service dept or sales dept. More

by KC
Recommend Dealer
Yes
Employees Worked With
Our Service Advisor Rebecca!
Apr 10, 2020 -

BMW of Southpoint responded

Kc, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2020

Another excellent service including as always a free car wash from Southpoint BMW. Scheduled for 90 min and took no more. Car running great now. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Harold H.
Apr 10, 2020 -

BMW of Southpoint responded

Chris, we are so pleased you enjoyed your visit to BMW Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2020

Absolutely excellent service on my 2019 BMW X3. I called the service department when my engine light went on and was given an immediate appointment and a loaner car while the warranty item was being repaire More

by Thomas
Recommend Dealer
Yes
Employees Worked With
Andrew from Service - 5 star service!, Katelyn Spinner, Tyler Bowyer
Apr 09, 2020 -

BMW of Southpoint responded

Thomas, we are so pleased you enjoyed your visit to BMW Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you, or if there's any way we can help. Have a wonderful day!

April 08, 2020

Jason Glidden did a great job analyzing not only the tire issue we brought the car in for, but identifying a second, more dangerous issue. The staff got the tires I needed installed and did the state inspect More

by Sue Cheng
Recommend Dealer
Yes
Employees Worked With
Breanna, on chat to set up the appointment, Jason Glidden, service technician
Apr 09, 2020 -

BMW of Southpoint responded

Sue Cheng, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2020

Anthony and the BMW service team did a spectacular job. Picked up my vehicle, serviced, and returned same day. Fantastic job guys, thanks again and I look forward to my next interaction with your team. More

by adrirodr
Recommend Dealer
Yes
Employees Worked With
Anthony, Patricia, and Jenn
Apr 09, 2020 -

BMW of Southpoint responded

Adrirodr, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 08, 2020

Second time bringing my car here for service. Always a pleasant experience. My Service Advisor, Harold Harris, is a super nice guy to work with. More

by acmcarphotos
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Apr 09, 2020 -

BMW of Southpoint responded

Acmcarphotos, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 07, 2020

When I found out I had a flat tire an Hour outside of Raleigh I was worried about how I would possibly be able to have it fixed. I had the car delivered to BMW of Southpoint and they not only fixed the t More

by almiga93
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 08, 2020 -

BMW of Southpoint responded

Almiga93, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 02, 2020

Service was completed very fast Josh was our service advisor and we were quite pleased with how quickly the car was ready. We especially appreciated being able to have a loaner. I am More

by Packchick91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Patricia Fradenburg
Apr 03, 2020 -

BMW of Southpoint responded

Packchick91, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2020

Excellent and easy car purchase experience with Tyler Great purchase experience from out of state buyer(CT). I contacted Southpoint BMW after finding a car in their inventory that matched what I was looki More

by ChrisM725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Mayorga, Ali Bamberger, Tyler Bowyer
Mar 30, 2020 -

BMW of Southpoint responded

Chris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint!

March 27, 2020

Nate in the service department provided great service for my wife and I yesterday. Really appreciate the speed and ease of getting our X5 serviced! Thanks!! Stephen More

by Shpearman
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 30, 2020 -

BMW of Southpoint responded

Shpearman, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Southpoint! If you're ever in need of more help, please let us know!

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