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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

November 16, 2019

Found my 2019 BMW X2 with everything I wanted! I bought my first BMW from this dealership about 2 weeks ago. Working with Shahab Sheibani in Sales was very pleasurable. He kept showing me cars unti More

by jbecker405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani, Curtis Aldershof
Nov 21, 2019 -

BMW of Southpoint responded

Dear Joe B., thank you so much for sharing your feedback! We strive to deliver excellent customer service, and we are happy to hear that Shahab was so helpful! Welcome to the BMW of Southpoint family, and please let us know if there is anything more we can do to assist you!

November 15, 2019

Helpful and Courteous Dealership I have owned BMWs for years, and BMW of Southpoint is far and away the best dealership I have ever experienced. From the sales staff to the service a More

by rogerdwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 21, 2019 -

BMW of Southpoint responded

Hi rogerdwerner, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2019

I visited BMW for a low tire alert and a recall. Greeted by Mr Cornell Lunsford. After checking my tires, four tire replacement, alignment and recall completed in record time! More

by Jade53
Recommend Dealer
Yes
Employees Worked With
Cornell Lunsford , Katelyn Spinner
Nov 13, 2019 -

BMW of Southpoint responded

Jade53, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 08, 2019

I get a consistent, excellent service experience at BMW Southpoint! Patricia Fradenburg makes that happen! It has been great working with them for iver 20 years. More

by DGOSS
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Nov 13, 2019 -

BMW of Southpoint responded

Dear DGOSS, thank you for your great review! We so glad to hear that you enjoyed your most recent experience with us. Thank you for your loyalty, and we look forward to your next visit!

November 08, 2019

Efficient and courteous Nate, the service representative, was very friendly and courteous, and carefully reviewed my car’s status. The work was done promptly and efficiently More

by rgshreve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 13, 2019 -

BMW of Southpoint responded

Rgshreve, we're glad to hear you enjoyed your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2019

No one touches my 2007 BMW 335 except Southpoint BMW. The service yesterday was as great as it always is, and the service stars are terrific. They genuinely care about my car. Stephen Smith More

by Stephen Smith
Recommend Dealer
Yes
Employees Worked With
Patricia and Ken (service). , Katelyn Spinner
Nov 08, 2019 -

BMW of Southpoint responded

Dear Stephen Smith, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2019

Great Service I’ve been impressed the 3X I’ve brought my BMW in for regular maintenance and other service work. Great facility and team members. I’ll be coming ba More

by SGTP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 08, 2019 -

BMW of Southpoint responded

Hi Sgtp, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

November 06, 2019

I’m on my third BMW with them and I have experienced nothing but excellent customer service! My service advisor, Carnell Lunsford, is the best! More

by Bmwgirl14
Recommend Dealer
Yes
Employees Worked With
Carnell Lunsford
Nov 07, 2019 -

BMW of Southpoint responded

Bmwgirl14, thanks for your praise and kind comments about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2019

Great staff!! Professional service and friendly staff!!! I schedule an appointment yesterday and my problem was quickly determined. I had a battery that was discharged due my not driving my BMW since I reti More

by Tbone1
Recommend Dealer
Yes
Employees Worked With
Brooks
Nov 06, 2019 -

BMW of Southpoint responded

Hi Tbone1, thank you so much for your positive comments about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2019

Fast easy service visit. This was our first time using BMW at Southpoint and they did not disappoint. We will be repeat customers in the future. More

by 135
Recommend Dealer
Yes
Employees Worked With
Christian. , Katelyn Spinner
Nov 07, 2019 -

BMW of Southpoint responded

135, we are so pleased you enjoyed your visit to BMW of Southpoint! Thank you for your feedback and we look forward to your next visit! Take care!

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