BMW of Southpoint

Excellent Service Service representative, Brooks, was really helpful and explained the process of a diagnostic test clearly and easily for me to understand. They provid Service representative, Brooks, was really helpful and explained the process of a diagnostic test clearly and easily for me to understand. They provided a shuttle service instead of waiting in the waiting area and I appreciate it. More

Service Nate Gibson is the best service provider ever !!!! Excellent customer experience each time with no hassle very detailed oriented and informative !! Ve Nate Gibson is the best service provider ever !!!! Excellent customer experience each time with no hassle very detailed oriented and informative !! Very pleasant experience each visit More

Excellent Purchase Experience Outstanding experience from start to finish. The entire process from inspecting my older vehicle prior to lease-end, to working through the pricing an Outstanding experience from start to finish. The entire process from inspecting my older vehicle prior to lease-end, to working through the pricing and build of my new vehicle, keeping tabs on the build process and having paperwork signed, recommending the performance center delivery, and the signing of the final contracts were all excellent. Huge thanks to Josh, Shawn, and team, for their assistance throughout my purchase! More

Excellent customer service experience The new show room and service facilities are great and I always receive professional and courteous service when I bring in my car. The attention to d The new show room and service facilities are great and I always receive professional and courteous service when I bring in my car. The attention to detail is greatly appreciated! More

Excellent service at BMW Southpoint As usual, service was excellent and prompt. Malcolm was my service advisor and he was super - social, professional, attentive. Most important, he made As usual, service was excellent and prompt. Malcolm was my service advisor and he was super - social, professional, attentive. Most important, he made a point to find me in the service waiting area regarding the status of my car. He said he prefers to talk to the customer rather than texting. Spot on customer service. More

BMW 230i Patricia is in charge of service department. She has been helping me with different cars for over 15 years. Not only that she will always take excell Patricia is in charge of service department. She has been helping me with different cars for over 15 years. Not only that she will always take excellent care of the car but what is more important you can trust her advice and judgement. More

Excellent vehicle service! Kenneth and Patricia were excellent as always... 10/10. Had some vibration when braking too. did a yearly service and fixed the brakes.. my 340i is Kenneth and Patricia were excellent as always... 10/10. Had some vibration when braking too. did a yearly service and fixed the brakes.. my 340i is back to normal! Had a new 2019 x3 loaner.. great suv and will be purchasing one soon. Top notch service department.. quick, professional, friendly.. Thank you. More

Routine oil change. I arranged online for service. Brooks was quick to meet and greet and help me with the car. He surveyed the vehicle and asked a few questions. I was i I arranged online for service. Brooks was quick to meet and greet and help me with the car. He surveyed the vehicle and asked a few questions. I was in and out within 10 minutes. He communicated to me with updates and the car was serviced to meet my needs. More

Great service the sales and service departments are great. The customer service at south point BMW is always top notch. They always go above and beyond to accommoda the sales and service departments are great. The customer service at south point BMW is always top notch. They always go above and beyond to accommodate my needs and schedule. More

BMW service I have serviced BMW 3 series sedan at BMW Southpoint since the beginning. I am very happy at the service. The facilities are fantastic. The advise is I have serviced BMW 3 series sedan at BMW Southpoint since the beginning. I am very happy at the service. The facilities are fantastic. The advise is great. More