BMW of Southpoint

Reliable and efficient My BMW has been totally reliable and repair-free during my 2 1/2 yrs of leasing other than wheel alignment and regular maintenance of oil and other f My BMW has been totally reliable and repair-free during my 2 1/2 yrs of leasing other than wheel alignment and regular maintenance of oil and other fluid changes. Whenever needed the dealership provided a loaner for the day. Today’s brake fluid service and multi-point checkup was relatively quick. Information was communicated clearly and courteously. I couldn’t ask for more. More

I have never been treated so well. They treat you like the most important person there to them you are not an intrusion but the reason. Everyone who works there greets you and makes sur They treat you like the most important person there to them you are not an intrusion but the reason. Everyone who works there greets you and makes sure you are taken care of and have what you need they don’t push things you don’t need this is what every business should do and be run. I just wish I could give them more stars More

Great emergency help! Josh was fantastic at helping me navigate an emergency repair with my vehicle. I was in and out with a loaner, great communication throughout day and Josh was fantastic at helping me navigate an emergency repair with my vehicle. I was in and out with a loaner, great communication throughout day and a prompt repair. More

The Best Customer Service Ever! I had taken my BMW in for a Oil service, State Inspection and Recalls and it was a unbelievable experience Customer service and The Loaner car program I had taken my BMW in for a Oil service, State Inspection and Recalls and it was a unbelievable experience Customer service and The Loaner car program was Awesome - Had a 2019 X5 SUV 2 days. Very nice?????? Great dealership ,thank again- Carnell Lunsford /Service Rep. Great Job More

Great Service Service Manager was very polite and personal. Made sure I was comfortable during my wait. All other staff welcoming, spoke and made eye contact. Service Manager was very polite and personal. Made sure I was comfortable during my wait. All other staff welcoming, spoke and made eye contact. Thank you for great staff. More

Superior Service I had a very good experience working with Nate in the service department. He is knowledgeable and professional. The work was good and fast. The enviro I had a very good experience working with Nate in the service department. He is knowledgeable and professional. The work was good and fast. The environment is very pleasant while waiting. More

Great Customer Service Great Customer Service, very detailed regarding what services my vehicle needed I would highly recommend this dealership. Nate Gibson was my client a Great Customer Service, very detailed regarding what services my vehicle needed I would highly recommend this dealership. Nate Gibson was my client advisor and it was a pleasure working with him. I also had a full car detail, which was AMAZING!!!!! More

Excellent service at BMW of Southpoint My service experience at BMW of Southpoint has been consistently excellent. The staff are professional, knowledgable and welcoming. They go above an My service experience at BMW of Southpoint has been consistently excellent. The staff are professional, knowledgable and welcoming. They go above and beyond to make certain the customer is completely satisfied. I give BMW of Southpoint my highest recommendation. More

Unbeatable I am into my fourth vehicle with this dealership, three of which have been BMWs. This service group is consistently over the top good. I challenge I am into my fourth vehicle with this dealership, three of which have been BMWs. This service group is consistently over the top good. I challenge anyone to find customer service that is as good as that delivered by service manager Patricia and service consultant Malcolm. Good for Hendricks for identifying such talent! More

Service My first time visiting and will return. Malcolm was a great service advisor. I waited for my car and they provided a comfortable place for me to work My first time visiting and will return. Malcolm was a great service advisor. I waited for my car and they provided a comfortable place for me to work while waiting. More