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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

December 04, 2018

Easiest car purchase ever I recently ordered an X5 diesel and working with Anthony was a breeze. He made the process extremely easy and kept me updated every step of the way. More

by W0nderwhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Dec 05, 2018 -

BMW of Southpoint responded

W0nderwhat, we're happy you found our staff to be so supportive during your experience here at BMW Southpoint. Thank you so much again for your feedback! We hope you have a great day!

December 01, 2018

Fun buying my new GT Everyone at BMW of Southpoint is friendly, helpful, and patient. There is no pressure or a big push. The whole transfer of vehicles, paperwork, e More

by Livi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Shayan Sheibani, Ed Hagan, Jon Hilliard
Dec 03, 2018 -

BMW of Southpoint responded

Livi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2018

Great car buying experience Had a wonderful experience getting a car. Went in and told them what I wanted. They looked at their system and found me the car that met every one of More

by SLAUGHTERZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Oct 31, 2018 -

BMW of Southpoint responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW Southpoint. Thanks again for the recommendation, and have an amazing day!

October 30, 2018

Purchased a new car Anthony Scott is very professional. He answered all of my questions and met 100% of my requests on my new car. Definitely SATISFIED! Awesome Facility More

by Humbled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Mr. Hilliard
Oct 31, 2018 -

BMW of Southpoint responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2018

Bad customer service Wish I never bought my BMW from them. For a scheduled oil change it took 45 minutes just to get checked in with an empty service area. One car pulled More

by ignored customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Oct 24, 2018 -

BMW of Southpoint responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager, Ray Phillips, would really like to speak with you more regarding this matter. Please reach out to him directly at (984) 287-5420. We look forward to speaking with you.

October 16, 2018

Great Customer Service Experience Anthony Scott and the staff at BMW all went above and beyond my expectations during my car buying experience! The process went as smooth as any car b More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Shawn Choudhry, Shawn Monaghan
Oct 17, 2018 -

BMW of Southpoint responded

TM, We are so pleased to hear you had such a great experience here at BMW Southpoint. And we'll be sure to pass on the kind words to Anthony. We look forward to being of service to you in the future! Enjoy your new BMW.

October 01, 2018

The very best!!!! Corey Allen was the best salesman we have ever had the pleasure of working with. Corey knew the car inside and out. We will refer all family and frien More

by Bmw@123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Allen
Oct 01, 2018 -

BMW of Southpoint responded

BMW@123, Thank you for your 5 star rating! We're happy to hear you enjoyed working with Corey, he really is passionate about making sure his clients have the best experience possible. Please let us know if you have any other questions about your new BMW. Have a nice day!

September 30, 2018

The Ultimate Customer Experience I was searching in a 200 mikes radius for my ultimate driving machine. Walked in Hendrix BMW on a Monday afternoon, met Corey, Communicated to him, More

by Sjr871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Allen
Oct 01, 2018 -

BMW of Southpoint responded

Sjr871, We really appreciate you taking the time to share your experience with our team here at BMW of Southpoint. Corey is a valuable asset and we're glad to hear you enjoyed the car buying process with him. Enjoy your new BMW and please don't hesitate to reach out if there is anything we can do for you. Take care!

September 30, 2018

great experience Corey went above and beyond to help me with getting the correct vehicle that met my needs and at a reasonable price! I was taken care of and assisted More

by marklet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, Sean
Oct 01, 2018 -

BMW of Southpoint responded

Marklet, Thank you for your recommendation! We'll pass on your kind comments to Corey, he'll be happy to hear your feedback. Have a wonderful day!

August 28, 2018

Remarkable! Wow! Corey went above and beyond to help me with getting my dream vehicle! I was taken care of and felt valued!! I will forever buy my vehicles here a More

by sej0509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Allen and his whole TEAM!!
Aug 28, 2018 -

BMW of Southpoint responded

Sej0509, Thank you for your wonderful review and mentioning our Client Advisor Corey. He is a great member of our team! We know you're going to love your BMW and we're so glad you're a part of the BMW of Southpoint family.

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