BMW of Southpoint

Our 2011 BMW 328i had a recall to fix a potential issue, so we scheduled a appointment to have it corrected. From the moment I arrived to the time I left, the Performance BMW experience was outstanding. Pat so we scheduled a appointment to have it corrected. From the moment I arrived to the time I left, the Performance BMW experience was outstanding. Patricia cared for two small items, had our brakes checked, talked me through the things we should do (under warrantee) during our next service visit and set me up in the Customer Lounge where I could work over the internet while the repair was made. She kept me updated and before returning the car, she had the tires checked, the fluids topped off and the car washed. More

Both Ed & Erik were very professional, courteous and accommodating. They knew their inventory and which cars best met our criteria. They walked through all the techie features and made sure we were comf accommodating. They knew their inventory and which cars best met our criteria. They walked through all the techie features and made sure we were comfortable with settings, etc. They were thorough in explaining financing options -- lease vs. direct purchase -- and helped us make a decision without being pushy or sales-y. Bob, the finance manager and overall paperwork guy was a hoot! Not at all what you would expect from a number-cruncher. The entire experience was totally positive ... and we're LOVING our beautiful new BMW! More

Folks This is the second car that I purchase in Folks This is the second car that I purchase in Performance BMW everyone there is so helpful and friendly willing to help you get the best deal possi Folks This is the second car that I purchase in Performance BMW everyone there is so helpful and friendly willing to help you get the best deal possible without any harassment. From Ric Lanning, Eric Laird, Bob French to Tim Blancett and General Ramoin (General Manager) I have to say they are the best team ever. BTW even service folks are excellent best advisor ever is Maurice Bryant he is always going the extra mile to help the customer. More

Regular service on 2010 BMW 528i. Technician noted uneven wear on inside rear tires. This was or could have been a safety issue. New tires installed and wheels aligned. This was not under warranty but could wear on inside rear tires. This was or could have been a safety issue. New tires installed and wheels aligned. This was not under warranty but could have saved me larger problem. Excellent service. More

I recently had work done on my X5. It was a minor repair but they treated me like a long-time customer. I didn't buy the car from Performance, but I will definitely consider them next time. Great work. but they treated me like a long-time customer. I didn't buy the car from Performance, but I will definitely consider them next time. Great work. More

I was very impressed with Performance BMW's service and employees. Maurice explained everything to me and delivered what he explained. They had the card ready when they promised, and even had it washed. employees. Maurice explained everything to me and delivered what he explained. They had the card ready when they promised, and even had it washed. More

I have always taken my high performance vehicles to Performance for service. They understand these cars and treat them the right way. They are always professional, are very accommodating on schedule, Performance for service. They understand these cars and treat them the right way. They are always professional, are very accommodating on schedule, and are very quick to make repairs or perform routine service. I've worked with my service advisor Jason for a couple years now, and he's great to work with. The element of personal touch really helps to make it a more pleasant experience to work with Performance. More

Dealership is easy to schedule work with. Work is always completed on time and within the cost estimated. If additional work is discovered I have always been contacted to review the additional repair and pr completed on time and within the cost estimated. If additional work is discovered I have always been contacted to review the additional repair and provided with a firm estimate. More

I had a unique problem with a convertible top that would only partially close........they cleared the problem the same day I took the car in, and at a very reasonable cost. Maurice was the very helpful ser only partially close........they cleared the problem the same day I took the car in, and at a very reasonable cost. Maurice was the very helpful service advisor. More

This dealership and the employee I have indicated are truly professional. This dealership always has the parts for the problem with my car or will get it in the next day. truly professional. This dealership always has the parts for the problem with my car or will get it in the next day. More