
BMW of Southpoint
Durham, NC
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I visited two BMW dealerships and Performance was head shoulders better than the other BMW dealership. I also shopped at least five other brands and Performance was ahead of the other brands. Performanc shoulders better than the other BMW dealership. I also shopped at least five other brands and Performance was ahead of the other brands. Performance (especially my salesman) was friendly and extremely knowledgable on his product. They listen to my requirements and provided the right information without being pushy and the price negotiation was positive. Overall this been my best ever car buying experience. More
I just purchased my first BMW on Friday and the car is absolutely amazing! I feel like it was made just for me :-) Geo and Allison were incredibly helpful and friendly and I couldn't be happier with the d absolutely amazing! I feel like it was made just for me :-) Geo and Allison were incredibly helpful and friendly and I couldn't be happier with the dealership and of course my car as well. Thanks Performance! More
I have honestly had a wonderful experience with this dealership. In 2006 I bought my first BMW there and was nervous about expensive bills down the road. Lewis Bowman sold me my first BMW and I absolu dealership. In 2006 I bought my first BMW there and was nervous about expensive bills down the road. Lewis Bowman sold me my first BMW and I absolutely loved it. It was everything that I wanted and he included a wonderful 100,000 mile warranty on the vehicle. I kept that car for 180,000 miles and I felt like it was always a wonderful drive. Of all the cars I've owned, it was the best manual shift, the best driving vehicle and the most fun car. Last week I bought my second BMW from Hugh Simmons. It is also a manual drive and I love it as well. More importantly perhaps, their service department is top notch. I have come to know almost every person in service and they have always been honest, fair, reasonable and understanding of my time. It is truly appreciated! I highly recommend this dealership for both sales and service as well as BMW cars. More
Our 2011 BMW 328i had a recall to fix a potential issue, so we scheduled a appointment to have it corrected. From the moment I arrived to the time I left, the Performance BMW experience was outstanding. Pat so we scheduled a appointment to have it corrected. From the moment I arrived to the time I left, the Performance BMW experience was outstanding. Patricia cared for two small items, had our brakes checked, talked me through the things we should do (under warrantee) during our next service visit and set me up in the Customer Lounge where I could work over the internet while the repair was made. She kept me updated and before returning the car, she had the tires checked, the fluids topped off and the car washed. More
Both Ed & Erik were very professional, courteous and accommodating. They knew their inventory and which cars best met our criteria. They walked through all the techie features and made sure we were comf accommodating. They knew their inventory and which cars best met our criteria. They walked through all the techie features and made sure we were comfortable with settings, etc. They were thorough in explaining financing options -- lease vs. direct purchase -- and helped us make a decision without being pushy or sales-y. Bob, the finance manager and overall paperwork guy was a hoot! Not at all what you would expect from a number-cruncher. The entire experience was totally positive ... and we're LOVING our beautiful new BMW! More
Folks This is the second car that I purchase in Folks This is the second car that I purchase in Performance BMW everyone there is so helpful and friendly willing to help you get the best deal possi Folks This is the second car that I purchase in Performance BMW everyone there is so helpful and friendly willing to help you get the best deal possible without any harassment. From Ric Lanning, Eric Laird, Bob French to Tim Blancett and General Ramoin (General Manager) I have to say they are the best team ever. BTW even service folks are excellent best advisor ever is Maurice Bryant he is always going the extra mile to help the customer. More
Regular service on 2010 BMW 528i. Technician noted uneven wear on inside rear tires. This was or could have been a safety issue. New tires installed and wheels aligned. This was not under warranty but could wear on inside rear tires. This was or could have been a safety issue. New tires installed and wheels aligned. This was not under warranty but could have saved me larger problem. Excellent service. More
I recently had work done on my X5. It was a minor repair but they treated me like a long-time customer. I didn't buy the car from Performance, but I will definitely consider them next time. Great work. but they treated me like a long-time customer. I didn't buy the car from Performance, but I will definitely consider them next time. Great work. More
I was very impressed with Performance BMW's service and employees. Maurice explained everything to me and delivered what he explained. They had the card ready when they promised, and even had it washed. employees. Maurice explained everything to me and delivered what he explained. They had the card ready when they promised, and even had it washed. More
I have always taken my high performance vehicles to Performance for service. They understand these cars and treat them the right way. They are always professional, are very accommodating on schedule, Performance for service. They understand these cars and treat them the right way. They are always professional, are very accommodating on schedule, and are very quick to make repairs or perform routine service. I've worked with my service advisor Jason for a couple years now, and he's great to work with. The element of personal touch really helps to make it a more pleasant experience to work with Performance. More