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BMW of Southpoint

Durham, NC

4.8
1,527 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,527 reviews

August 04, 2012

Fast, courteous service says it in a nutshell. They always tell me the price before starting the reparis. Once authorized the repairs are done within the time frame they told me. There is never any pr More

by itsthemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bryant,
July 20, 2012

This dealership provides excellent personal attention, easy appointment via phone or on line, shuttle or loaner and actually calls you with updates. You can easliy reach them after the service calli if yo More

by gahile
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Walker
July 05, 2012

Maintenance on my 2011 535ix. Great, courteous service, recommended tire rotation to extend tire length. Overall service experience was great, Tom was very polite and service took the time the dealer indi More

by StevenRLang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Grillo
July 04, 2012

This was the first time to purchase a BMW. Ian & Eric were knowledgeable and professional and able to answer all our questions. In fact, the whole dealership went above and beyond our purchase of a More

by Gchrzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Thompson & Erik
June 27, 2012

Very courteous,professional...and understanding. We have had a great experience wirh the sales department...especially Shawn Choudhry. We will continue our business with UNC performance BMW for a long time. More

by kuriankasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn choudhry, allison p.
June 26, 2012

Just picked up our family's 4th & 5th BMW's from Performance in Chapel Hill. Yes, they are GREAT driving machines as the ads say, but there are 4 reasons why we drove over 30 minutes instead of hitt More

by tlipsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hilliard, Tim Blancett, Bob French, Gerald Ramoin
June 24, 2012

I brought my car in for a check on one of its features and also minor body repair. Although I had to use two different reps because of the two different service needs, the entire visit was well-coordinate More

by dohertk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nunnery, Ric Cain
June 17, 2012

It is always a pleasure going to Performance BMW. The staff is friendly and knowledgable. They also realize the customer's time is important and do their best to get your car back to you. More

by jmac1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.P and Chase
June 04, 2012

I would highly recommend Performance BMW and our salesman, Brad Wilson. Brad took the time to explain many features of the X3 and how to operate them before he took my husband and me for a test driv More

by Diana S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Wilson, Allison Palmgreen
May 29, 2012

While we had a very bad experience with the Performance sales team, I am delighted to say that the mechanical services have been absolutely stellar. Rich Opaluch, the shop foreman, is knowledgeable and pa More

by kruco001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Opaluch
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