
BMW of Southpoint
Durham, NC
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I have purchased 3 BMW's from Performance and have always be treated like family and part of there TEAM. They have always done a thorough job and completed service onetime be treated like family and part of there TEAM. They have always done a thorough job and completed service onetime More
Awesome service! Great staff, always ready and wiling to explain work to be done on your vehicle. Staff has always kept me abreast of parts behind ordered, work, and approximate time to resolve problem. I w explain work to be done on your vehicle. Staff has always kept me abreast of parts behind ordered, work, and approximate time to resolve problem. I would recommend BMW! Wonderful driving machine! More
Courtious staff, good reception upon driving up. Fully explained service, gave realistic estimates for work, gave options. Quality work, car delivered on time and within estimate. explained service, gave realistic estimates for work, gave options. Quality work, car delivered on time and within estimate. More
Great sales experience! Ric was a very knowledgeable rep and Bob handle the finance paperwork great. I felt no pressure to purchase something I didn't want or need. And the dealership helped me make a gre and Bob handle the finance paperwork great. I felt no pressure to purchase something I didn't want or need. And the dealership helped me make a great purchase. I was very surprised with how quickly we arrived at a deal and I was on the road! More
The Sales team was very courteous during our impromptu visit which did result in a purchase. Our visit was late in the evening around closing time, but the team was willing to stay late to be as accommod visit which did result in a purchase. Our visit was late in the evening around closing time, but the team was willing to stay late to be as accommodating as possible to my family & I. More
Thanks to Performance employee, Ed Lopez, my recent visit to their body shop was nothing less than excellent. Mr. Lopez was most professional in communicating to me what process would be taken in repairing to their body shop was nothing less than excellent. Mr. Lopez was most professional in communicating to me what process would be taken in repairing my car. The time frame he gave me was exact and I appreciate his assistance in seeing that I got to a rental car agency quickly. More
Having worked with Performance AutoMall for 22 years, I have always found them to be cordial, helpful, prompt, informed, and patient in my transactions with them. I base this observation on 7 purchases of have always found them to be cordial, helpful, prompt, informed, and patient in my transactions with them. I base this observation on 7 purchases of BMW's, all of which have been very reliable and pleasurable to use for transportation. More
This third car purchase form Rick and they are always newer this was 2011 X 5 and Rick has always beeen more than helpful making sure we are happy with whatever vehicle we purchase. goes out of his way t newer this was 2011 X 5 and Rick has always beeen more than helpful making sure we are happy with whatever vehicle we purchase. goes out of his way to make you feel like a firend more than salesman. everything went grea gave five on everything except price as always think the price could be better that American way. would recommnend Rick to are friend & family as daughter also purchase her BMW form Performance & Rick. very happy with are purchasing experience Joe Galioto More
We showed up about 3:30 pm from out of town with an "emergency" hard miss in the engine. Patricia took us in, made a quick evaluation and estimate and solved the problem in about an hour and a half. Ev "emergency" hard miss in the engine. Patricia took us in, made a quick evaluation and estimate and solved the problem in about an hour and a half. Everyone was ready and willing to help and I feel they did a great job on very short notice. Not only solved the immediate problem but took care of some minor service interval issues at the same time. I could not have had a better service experience. More
Very good Sales professionals I would give it a 10 out of 10. I never felt like I was buying a car and playing all the games.I would buy my next BMW from them also. 10. I never felt like I was buying a car and playing all the games.I would buy my next BMW from them also. More