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BMW of Southpoint

Durham, NC

4.8
1,527 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,527 reviews

May 16, 2012

I have purchased 3 BMW's from Performance and have always be treated like family and part of there TEAM. They have always done a thorough job and completed service onetime More

by sandune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bryant and Mel
May 15, 2012

Awesome service! Great staff, always ready and wiling to explain work to be done on your vehicle. Staff has always kept me abreast of parts behind ordered, work, and approximate time to resolve problem. I w More

by hstandif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nunnery
May 11, 2012

Courtious staff, good reception upon driving up. Fully explained service, gave realistic estimates for work, gave options. Quality work, car delivered on time and within estimate. More

by behindyou
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia - Service
May 01, 2012

Great sales experience! Ric was a very knowledgeable rep and Bob handle the finance paperwork great. I felt no pressure to purchase something I didn't want or need. And the dealership helped me make a gre More

by jmont2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric, Bob
April 24, 2012

The Sales team was very courteous during our impromptu visit which did result in a purchase. Our visit was late in the evening around closing time, but the team was willing to stay late to be as accommod More

by juanyetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
April 06, 2012

Thanks to Performance employee, Ed Lopez, my recent visit to their body shop was nothing less than excellent. Mr. Lopez was most professional in communicating to me what process would be taken in repairing More

by mac43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Lopez
April 02, 2012

Having worked with Performance AutoMall for 22 years, I have always found them to be cordial, helpful, prompt, informed, and patient in my transactions with them. I base this observation on 7 purchases of More

by Boxey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Rogers, Mel Baker
March 27, 2012

This third car purchase form Rick and they are always newer this was 2011 X 5 and Rick has always beeen more than helpful making sure we are happy with whatever vehicle we purchase. goes out of his way t More

by joe galioto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lanning
March 20, 2012

We showed up about 3:30 pm from out of town with an "emergency" hard miss in the engine. Patricia took us in, made a quick evaluation and estimate and solved the problem in about an hour and a half. Ev More

by ddrite46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia
March 19, 2012

Very good Sales professionals I would give it a 10 out of 10. I never felt like I was buying a car and playing all the games.I would buy my next BMW from them also. More

by socal312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shasa
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