Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

May 24, 2023

Excellent service from Nate! He explained all of the repairs needed and kept me informed of the progress. Everyone on the team did a great job! More

by caroline.nichols@att.net
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
May 26, 2023 -

BMW of Southpoint responded

Caroline.nichols@att.net, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

May 24, 2023

Service tech - Adam - was great. Prompt, courteous, and professional. Answered all my questions. Would recommend. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn, Adam , Katelyn Spinner, Tyler Bowyer
May 26, 2023 -

BMW of Southpoint responded

Mike, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2023

All the advisors (Nate, Josh, Jason) have been great. They do an exhaustive inspection of the car and document it on video. There are no gimmicks: you can see the video for yourself. We service our 2 BMW More

by quirky_car_driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
May 26, 2023 -

BMW of Southpoint responded

Quirky_car_driver, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

May 22, 2023

This was my first time visiting BMW Southpoint this past weekend. It was a good experience with no issues. Collins was very helpful and was able to answered my questions. I appreciate the professional se More

by Jazzy0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton
May 23, 2023 -

BMW of Southpoint responded

Jazzy0501, thank you so much for your positive comments about BMW of Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 19, 2023

Fast service and great customer support. They offered ubers to and from the dealership when picking up/dropping off my car, and Malcolm Fields was quick to respond to any of my questions thr More

by amdaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields, Katelyn Spinner, Tyler Bowyer
May 21, 2023 -

BMW of Southpoint responded

Amdaum, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

May 18, 2023

I always have a great experience at BMW of Southpoint. Nate is always professional and very helpful. I appreciate when they are upfront about the waiting time for service to be completed. More

by Kaym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
May 21, 2023 -

BMW of Southpoint responded

Kaym, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023

We have two cars we get serviced here. Kenny and Malcolm take great care of us and we couldn't be happier. The customer service is fantastic and the sales team is also on point if you're i More

by Becca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth and Malcolm, Service Advisor
May 17, 2023 -

BMW of Southpoint responded

Becca, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 14, 2023

I had a wonderful experience with Thomas Scozzafava he was my personal Client Advisor at BMW Southpoint in Durham NC. Thomas showed the upmost respect and consideration for all my thousands of questions More

by TCameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Scozzafava
May 16, 2023 -

BMW of Southpoint responded

TCameron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Good amenities while waiting and courteous and responsive staff members. I purchased my beamer here and came back for a service. Kenneth helped me with my service appointment. More

by Hash
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
May 16, 2023 -

BMW of Southpoint responded

Hash, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

Great service as always. I used to service my old 328i at BMW Southpoint, then I had another car for some time, and now I got a new BMW and it wasn’t even a question for me w More

by shukhmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
May 16, 2023 -

BMW of Southpoint responded

Shukhmin, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
15
...