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BMW of Southpoint

Durham, NC

4.8
1,526 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,526 reviews

April 27, 2023

They went out of their way to get my issues resolved and were very helpful. More

by Jonyxx919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex KUSZAJEWSKI, Ken burton
Apr 28, 2023 -

BMW of Southpoint responded

Jonyxx919, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2023

Buy from Shahab Sheibani ! ! He is awesome and very professional. He is my salesperson for life. More

by Selena.Tuck1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibabi
Apr 28, 2023 -

BMW of Southpoint responded

Selena.Tuck1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2023

Outstanding customer service. Nate Gibson and his team are always very professional and the communication with the customer is first class. More

by charlotte vick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Apr 26, 2023 -

BMW of Southpoint responded

Charlotte Vick, thank you so much for your positive comments about BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

Apr 26, 2023 -

charlotte vick responded

Thank you! You too!

April 22, 2023

BMW Southpoint has been terrific at every level. I leased my BMW at another dealership, but after such great service, I wouldn't go anywhere else for my next purchase or service. Jessica in the serv More

by BA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2023 -

BMW of Southpoint responded

BA, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

Car needed a recall service that would take up to 3 days. I was able to get a loaner car as we are a one-car family. The service was excellent and Alex was very pleasant and wonderful in keeping me up to dat More

by Linda Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn
Apr 23, 2023 -

BMW of Southpoint responded

Linda Charles, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2023

We had an amazing purchase experience with Shahab Sheibani at the BMW Southpoint dealership. He was extremely helpful throughout the process (build through delivery), very friendly person to work wit More

by jthomask
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Apr 23, 2023 -

BMW of Southpoint responded

Jthomask, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a wonderful day!

April 20, 2023

Thank you to BMW Southpoint for helping me with my finding my new vehicle! Jose Lara, my sales advisor, was very helpful and helped me purchase my new BMW. More

by crystellavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lara
Apr 21, 2023 -

BMW of Southpoint responded

Crystellavila, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

April 20, 2023

The service department has been wonderful to work with and have taken care of me and my BMW! Jessica has been just amazing. More

by Glenndickson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Apr 20, 2023 -

Glenndickson11 responded

BMW under all of the industry strains for good labor, BMW continues to take care of the customer. BMW continues to strive for better service each and every time.

April 20, 2023

Thank you to the Southpoint team for your outstanding service. Jordan Jones in the service department was amazing with getting me in and out in one day! More

by crystellavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Apr 21, 2023 -

BMW of Southpoint responded

Crystellavila, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 19, 2023

Great Service. Quick to address issues. I dropped my car off and it was taken care of promptly, More

by bmw5cpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Apr 20, 2023 -

BMW of Southpoint responded

Bmw5cpo, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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