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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

April 12, 2023

Kenneth Butron is amazing! His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps i More

by Tieluke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Apr 12, 2023 -

Tieluke responded

Kenneth Butron is amazing! His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps it real. He is patient in explaining everything needed from most important on down. He even sends me a print out via email detailing what is needed and the costs associated. Kudos to Kenneth for your loyalty to your customers.

April 11, 2023

I always have a great experience when dealing with the service department. They recently detailed our off brand vehicle and made her look beautiful again. More

by jeffery.clark74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex kuszajewski
Apr 17, 2023 -

BMW of Southpoint responded

Jeffery.clark74, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2023

this time the service advisor was very helpful and friendly. thank you to the service advisor. More

by mclmec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 05, 2023 -

BMW of Southpoint responded

Mclmec, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

April 02, 2023

We had a great experience at Southpoint. We’re in town from Florida, and needed a new tire. They got us in and took care of it, and Nate was very helpful getting all our warranty information More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 04, 2023 -

BMW of Southpoint responded

Charlie, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2023

Excellent and professional service. Everyone was kind and friendly! My car was finished promptly including wash and vacuum. More

by kjonas2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Apr 01, 2023 -

BMW of Southpoint responded

Kjonas2022, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2023

Extremely helpful and knowledgeable service team that always has been upfront on issues and professional in how to work with customers. More

by mschueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 30, 2023 -

BMW of Southpoint responded

Mschueller, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

March 23, 2023

Collins and Alex were both very helpful during my warranty repair and my subsequent work I was having performed. Both are very knowledgeable about the work I was having performed and answered my que More

by Scott White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collins Pendleton, Alex Kuszajewski
Mar 25, 2023 -

BMW of Southpoint responded

Scott White, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

March 21, 2023

Great service and really helpful employees who are knowledgable and communicate effectively with their clients throughout the service process More

by duaner606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Mar 23, 2023 -

BMW of Southpoint responded

Duaner606, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2023

JEFF CLARK WAS AMAZING. ONLY BMW LOCATION I WOULD SERVICE HEICLE WITH!! GREAT FACILTY AND EASY TO GET TO LOCATION. More

by shawnmonaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF CLARK
Mar 22, 2023 -

BMW of Southpoint responded

Shawnmonaghan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We look forward to your next visit! Take care!

March 19, 2023

I was greeted warmly and the process of checking the car went smoothly. Jason Glidden was professional and courteous. Carol Petersen More

by jdpeter47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Mar 21, 2023 -

BMW of Southpoint responded

Jdpeter47, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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