
BMW of Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
Showing 1,526 reviews
Thank you to the entire Southpoint family! Kenneth Butron (advisor) and Caleb(technician) provided a great experience during my last visit. Kenneth Butron (advisor) and Caleb(technician) provided a great experience during my last visit. More
The Service Department is led by a Highly Competent, service oriented manager who always gets it right. I’ve own nothing but BMW’s over the past 20 years. My decision to own these cars is because of Pa service oriented manager who always gets it right. I’ve own nothing but BMW’s over the past 20 years. My decision to own these cars is because of Patricia Fradenburg and her superior service staff. I highly recommend Performance BMW and most importantly the manner in which they service my cars .. More
Routine maintenance visit for oil change, tire rotation, brake fluid replacement, and a hand car wash. Alex (Kuszajewski) was great! Everything was completed in about 3 hours while I waited, SUPER! brake fluid replacement, and a hand car wash. Alex (Kuszajewski) was great! Everything was completed in about 3 hours while I waited, SUPER! More
The service department has always been great at Southpoint. My advisor, Anthony, let me know what other additional services were needed on my vehicle without any pressures. In all, they've been ver Southpoint. My advisor, Anthony, let me know what other additional services were needed on my vehicle without any pressures. In all, they've been very respectful and trustworthy to work with on my BMW throughout the past couple years. More
Kenneth Butron is amazing! His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps i His service and knowledge keeps getting better snd better. He is trustworthy and thorough. He never pressures me while at the same time he keeps it real. He is patient in explaining everything needed from most important on down. He even sends me a print out via email detailing what is needed and the costs associated. Kudos to Kenneth for your loyalty to your customers. More
I always have a great experience when dealing with the service department. They recently detailed our off brand vehicle and made her look beautiful again. service department. They recently detailed our off brand vehicle and made her look beautiful again. More
We had a great experience at Southpoint. We’re in town from Florida, and needed a new tire. They got us in and took care of it, and Nate was very helpful getting all our warranty information We’re in town from Florida, and needed a new tire. They got us in and took care of it, and Nate was very helpful getting all our warranty information from the dealership in Florida. From keeping us informed to the progress and arranging a ride, everyone was so kind and caring. Very professional and efficient. Couldn’t be happier with the service and experience. More