BMW of Southpoint

We have been a BMW of Durham customer for years. We would not go any where else. We love Ed Hagen, Pat and the whole team there. They really are like family. We would not go any where else. We love Ed Hagen, Pat and the whole team there. They really are like family. More

Excellent service and spotless facilities! Arthur Collins-Pendleton is an excellent service manager at BMW of Southpoint. He got me in and out in a short period of time, even though my online Arthur Collins-Pendleton is an excellent service manager at BMW of Southpoint. He got me in and out in a short period of time, even though my online appointment didn’t show up in the system. It was no problem for him! Outstanding service! More

This was my first car service appointment at BMW of Southpoint and I was very pleased with the experience. Check in was quick and the car was ready when promised. The service video was a very nice, u Southpoint and I was very pleased with the experience. Check in was quick and the car was ready when promised. The service video was a very nice, unexpected feature. Jessica McCaffrey was communicative and addressed all my concerns. More

This location provides good service. The waiting area is very comfortable. The service took exact the amount of time the rep stated it would, which was about an hour. The waiting area is very comfortable. The service took exact the amount of time the rep stated it would, which was about an hour. More

Harold was great! His service exceeded my expectations. I will definitely be recommending Harold to friends and family. His service exceeded my expectations. I will definitely be recommending Harold to friends and family. More

Great service and support. Encourage you to look for Harold as he is the best Encourage you to look for Harold as he is the best More

I couldn't ask for a more professional, attentive group. They cared about fixing the issue. Hopefully the problem has been resolved. Nate and Patricia are the best. They cared about fixing the issue. Hopefully the problem has been resolved. Nate and Patricia are the best. More

Malcolm Fields was and always is an excellent service representative. The service video is great. Not often, or ever, you get to view the underside of your vehicle. The facility is always clean and provi representative. The service video is great. Not often, or ever, you get to view the underside of your vehicle. The facility is always clean and provides a wonderful customer waiting area. More

Alex Kuszajewski was great! Always kept me informed and very eager to help give great service! Always kept me informed and very eager to help give great service! More

My experiences with BMW of Southpoint have been nothing less than incredible. My personal salesperson, Adam, is personable, extremely professional, and thorough in his feedback and follow up. The service d less than incredible. My personal salesperson, Adam, is personable, extremely professional, and thorough in his feedback and follow up. The service department is equally as satisfying. Nate Gibson kept me updated throughout the entire time my vehicle was in his care and my vehicle was returned nearly as gorgeous as the day I first drove it off the lot! Both teams embody the spirit of lifelong customer support!!! More