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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

January 22, 2023

Had an excellent experience with the dealership in ordering and buying M3 and especially sales advisor Shahab Sheibani is best in the business. His communication and professionalism is outstanding. Ve More

by Arul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Jan 24, 2023 -

BMW of Southpoint responded

Arul, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2023

I've depended on BMW Southpoint for years, knowing I can count on the service. Harold Harris handled this appointment for a recall in a timely manner and arranged for transportation when I dropped off the More

by dcyerby
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jan 20, 2023 -

BMW of Southpoint responded

Dcyerby, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2023

Same old thing…the service and facilities continue to exceed the standards set in the industry. I have had Malcolm Fields as my service representative several times and not once has he ever taken our rel More

by David Mulldune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Jan 20, 2023 -

BMW of Southpoint responded

David Mulldune, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2023

Great service! I was in and out with no problems. Plus they washed and vacuumed my car free of charge. More

by candacecjohnson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Jan 16, 2023 -

BMW of Southpoint responded

Candacecjohnson28, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

BMW of Southpoint installed a performance tune on my 2019 M5C. Cole Grove, the customization specialist, scheduled the service and loaner vehicle. Kenneth Butron, my service advisor, kept me updated with t More

by drking2
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jan 16, 2023 -

BMW of Southpoint responded

Drking2, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2023

Staff well knowledgeable and helpful, efficient and finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done More

by javabeana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Jan 12, 2023 -

BMW of Southpoint responded

Javabeana, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!

January 07, 2023

Mr. Harold Harris did an excellent job with my BMW service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing t More

by bcmnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jan 09, 2023 -

BMW of Southpoint responded

Bcmnc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Always professional and accommodating. Enjoy the “family like” service and attention when bringing my car in for servicing. More

by GLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jan 08, 2023 -

BMW of Southpoint responded

Glee, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

January 06, 2023

Service/repair work at BMW of Southpoint (Durham, NC) has been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle h More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Josh Randel
Jan 08, 2023 -

BMW of Southpoint responded

JB, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

January 06, 2023

I worked with Anthony Scott and he was fantastic! Had routine service on my X5 and like always the service was outstanding... Thank you More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jan 08, 2023 -

BMW of Southpoint responded

Rob, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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