
BMW of Southpoint
Durham, NC
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Had an excellent experience with the dealership in ordering and buying M3 and especially sales advisor Shahab Sheibani is best in the business. His communication and professionalism is outstanding. Ve ordering and buying M3 and especially sales advisor Shahab Sheibani is best in the business. His communication and professionalism is outstanding. Very polite and accommodating. I would recommend him to anyone who is ready buy their next ultimate driving machine. As usual finance team wants sell all other crazy protection packages which I have deny politely lol. More
I've depended on BMW Southpoint for years, knowing I can count on the service. Harold Harris handled this appointment for a recall in a timely manner and arranged for transportation when I dropped off the count on the service. Harold Harris handled this appointment for a recall in a timely manner and arranged for transportation when I dropped off the car. More
Same old thing…the service and facilities continue to exceed the standards set in the industry. I have had Malcolm Fields as my service representative several times and not once has he ever taken our rel exceed the standards set in the industry. I have had Malcolm Fields as my service representative several times and not once has he ever taken our relationship for granted. He is conscientious, easygoing, and professional in his dealing with my issues. Like I said, the same old thing…I don’t expect anything less. More
BMW of Southpoint installed a performance tune on my 2019 M5C. Cole Grove, the customization specialist, scheduled the service and loaner vehicle. Kenneth Butron, my service advisor, kept me updated with t M5C. Cole Grove, the customization specialist, scheduled the service and loaner vehicle. Kenneth Butron, my service advisor, kept me updated with the progress and went above and beyond tracking down several items I left in the loaner vehicle. Thank you Kenneth! More
Staff well knowledgeable and helpful, efficient and finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done finished the work on schedule. Except they unplugged my car cam during service, but did not plug it back in after the work is done More
Mr. Harold Harris did an excellent job with my BMW service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing t service visit on January 6th. He explained about the necessary service and other recommendations. The entire team did a great job with completing the work in a reasonable amount of time and were very kind. Great job! More
Service/repair work at BMW of Southpoint (Durham, NC) has been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle h been excellent as always. Staff is professional, courteous, trustworthy, and provides clear and transparent inspection in order to maintain vehicle health for longer mileage and ride enjoyment! Supervisor Patricia Fradenburg and Service Advisor Josh Randel have been a pleasure to work with and are fantastic! BMW continues the tradition as a fun driving machine! More