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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,522 Reviews
Call Dealership (919) 928-5921
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225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

December 22, 2022

Dealership is very clean and everyone is very friendly and professional, service time was a bit long, but that was due to the holiday season. More

by gofastskatkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kuszajewski
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December 22, 2022

The best place to take your car to get it fix. very professional love them and trust them with the car More

by Jasonjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
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Dec 24, 2022 -

BMW of Southpoint responded

Jasonjs, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2022

Jeffrey Clark was very attentive. He coordinated a shuttle to the mall while I waited for my car to get serviced. When I was ready, the shuttle service was not available but another d More

by S.sosa1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Clark
Report | Print
Dec 22, 2022 -

BMW of Southpoint responded

S.sosa1203, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

The service was great at BMW of Southpoint. Jordan Jones was a great help to me. More

by Sam Hobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones, Jessica McCaffrey, Jennifer Butler
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Dec 21, 2022 -

BMW of Southpoint responded

Sam Hobbs, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2022

Brought my X5 in for service yesterday and always a good experience with the dealership. No issues at all. Harold Harris was my service advisor again. He is my favorite advisor there. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Dec 20, 2022 -

BMW of Southpoint responded

Andy, we are so pleased you enjoyed your visit to BMW of Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2022

Outstanding Service; could not have asked for better! Jessica McCaffrey provided excellent customer care and great analysis of vehicle's issues so I could make the best decisions on needed repairs and ma More

by wattsii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
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Dec 18, 2022 -

BMW of Southpoint responded

Wattsii, we're happy to hear you had such a positive experience with our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

Anthony was great. Very personable and knowledgeable. Very thorough and thoughtful. Especially loved assistance with transportation More

by TP
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Service
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Dec 18, 2022 -

BMW of Southpoint responded

TP, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

December 16, 2022

Very patient, very informative, really nice to me. Thanks BMW, work was outstanding and fast. You made my holidays More

by felix Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Katelyn Spinner, Tyler Bowyer
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Dec 18, 2022 -

BMW of Southpoint responded

Felix Rodriguez, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2022

From the time that I entered into the door everyone was attentive, kind and helpful. More

by Jonika McKeithan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Randle
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Dec 16, 2022 -

BMW of Southpoint responded

Jonika Mckeithan, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 14, 2022

Jordan Jones was great at BMW Southpoint. I had a great experience with my service. More

by Sam Hobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
Report | Print
Dec 16, 2022 -

BMW of Southpoint responded

Sam Hobbs, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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