BMW of Southpoint

The service department (specifically Alex) kept me abreast all updates on my vehicles status while in the service bay. When picking up my vehicle (a day earlier than planned) I was greeted by Mr Fi abreast all updates on my vehicles status while in the service bay. When picking up my vehicle (a day earlier than planned) I was greeted by Mr Fields that had helped and recognized me from my last visit and was very welcoming. Most importantly, very thankful for the mechanics that I don't see who take care of my very loved BMW X5! More

Just outstanding in every aspect/ Attentive to your needs. Keep appointments on time. Good snacks too. needs. Keep appointments on time. Good snacks too. More

I just purchased a certified used BMW X5 at BMW of Southpoint. My Client Advisor was Paula McMaster and she was outstanding to work with during my purchase experience. She was very knowledgeable of th Southpoint. My Client Advisor was Paula McMaster and she was outstanding to work with during my purchase experience. She was very knowledgeable of the vehicle I purchased and provided excellent customer service. I would highly recommend her to other clients. More

Best dealership and even the best sales person. Smooth service and maximum satisfaction. Go to Shahab S and you will not regret!!!! Best !! Smooth service and maximum satisfaction. Go to Shahab S and you will not regret!!!! Best !! More

This is my second time getting a service from BMW Southpoint and the staff is very friendly. Harold made my experience run very smoothly. I love coming there and I strongly recommend BMW Southpoint. Southpoint and the staff is very friendly. Harold made my experience run very smoothly. I love coming there and I strongly recommend BMW Southpoint. More

This dealer is well run and provides efficient service. The waiting area is nice and my car is delivered with a complimentary car wash. The waiting area is nice and my car is delivered with a complimentary car wash. More

I have always been impressed by the friendly knowledge of everyone at this dealership. They are quick, efficient, and no-nonsense. My latest visit was for some regular maintenance and a recall repair. Malcol everyone at this dealership. They are quick, efficient, and no-nonsense. My latest visit was for some regular maintenance and a recall repair. Malcolm was quite clear in what was needed and advised me on some other potential issues without being alarming or pushy. I trust my BMW to this dealership completely, never feeling as though they are trying to upsell me or talk down. Kudos to all! More

I was an hour early for my scheduled appointment as I was in a time crunch. Alex Kuszajewski, the staff member who attended to the overall accommodations and servicing of my wife’s car, said that he would do in a time crunch. Alex Kuszajewski, the staff member who attended to the overall accommodations and servicing of my wife’s car, said that he would do his best to get me on my way as soon as he possibly could but couldn’t offer any guarantees. Alex had my car ready to go in a little less than an hour! Not only did he come through for me but he was extremely courteous, professional, and went well beyond any standard expectation. More

Excellent work; fast, accurate, comprehensive. Short video provided during the inspection was valuable, and nice to know that such a detailed effort was being made. Both Alex and Nate were thoroug Short video provided during the inspection was valuable, and nice to know that such a detailed effort was being made. Both Alex and Nate were thoroughly professional. More

As always, Josh Randle managed my service trip for my 2014 X-650i (just an inspection) extremely well. The work was done so quickly I hated to leave (enjoying some coffee and a little bit of down time) 2014 X-650i (just an inspection) extremely well. The work was done so quickly I hated to leave (enjoying some coffee and a little bit of down time). I had a question about my new vehicle and was able to connect with a BMW Genius (Jeffrey) very quickly. He interrupted his schedule and helped me! Greatly appreciated! More