BMW of Southpoint

Friendly, reassuring staff who get the job done in Service! My 2017 330i recently had a 3rd repair in a short time. Everyone I worked with at BMW Southpoint has been GREAT! A special thanks to Patrici Service! My 2017 330i recently had a 3rd repair in a short time. Everyone I worked with at BMW Southpoint has been GREAT! A special thanks to Patricia F., Service Manager, & Alex, Service Tech. I can’t speak highly enough of Patricia! She goes the extra mile for her customers, and makes sure her team does the same! Also, thanks to Monica, and to Chayan in Sales. They were great to assist me with options if I decided to make a trade for a newer model. Excellent service all around! More

Staff member - Malcom Always a pleasure. Convenient appointment time. Comfortable waiting arrea.. Good snacks and water. Convenient appointment time. Comfortable waiting arrea.. Good snacks and water. More

I purchased my X5 this week for my wife. I had mentioned to my sales person, Adam that I had to be in and out quickly. Well... when I walked into the dealership everyone was aware of my I had mentioned to my sales person, Adam that I had to be in and out quickly. Well... when I walked into the dealership everyone was aware of my time constraint and they made it their business to got me out in well under an hour! Kudos to Adam and the team!! ⁶ More

Another great service here. Thanks to Jeffery Clarke for organizing everything and for then wheelwrights for getting the new tire on and a rim blemish ground out. Brilliant! Thanks to Jeffery Clarke for organizing everything and for then wheelwrights for getting the new tire on and a rim blemish ground out. Brilliant! More

Southpoint BMW actually assisted me with a recall on my older BMW 328, they scheduled the appointment and ordered the part from the manufacturer. Other dealerships put through to their recall hotline and t older BMW 328, they scheduled the appointment and ordered the part from the manufacturer. Other dealerships put through to their recall hotline and told me that the part had not been released from the manufacturer or that they could not make an apt because they didn’t have the part. Thank you SouthPoint BMW for helping me address this issue, very professional service! More

Friendly, helpful, fast and efficient. My car was taken in and the battery was replaced, oil change with checking car thoroughly. Got it back the same day. My car was taken in and the battery was replaced, oil change with checking car thoroughly. Got it back the same day. More

I was given 5 star service once again when I brought my 330i Xdrive in for new tires and an alignment. Nate Gibson also explained the recall for the coolant vent line on my car thoroughly. Michael Whitley 330i Xdrive in for new tires and an alignment. Nate Gibson also explained the recall for the coolant vent line on my car thoroughly. Michael Whitley sent me the detailed inspection video and did a great job on the service. Some people think the dealer is not the place to take your car and I can't disagree more. I shopped around for the tire pricing and BMW of Southpoint was competitive with all the other places. They also actually had the tires in stock so no waiting. Thank you very much to the team at BMW of Southpoint! I will only bring my car here. More

We had wonderful experience there. Shahab was fantastic and made things very smooth. Everything was very good 👍 Shahab was fantastic and made things very smooth. Everything was very good 👍 More

Ed Hagen has been my go to guy for many years. So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! More

I service my vehicle regularly at this dealership. I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I kn I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I know who to call and how to stay in touch with nothing but excellent customer service and quality work. More