Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

August 19, 2022

I am from VA and I drove down to Southpoint to by my BMW! I had a Great Experience! More

by Shawnna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani , Tyler Bowyer
Aug 23, 2022 -

BMW of Southpoint responded

Shawnna, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

August 17, 2022

This dealership provides great personalized service. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Little
Aug 19, 2022 -

BMW of Southpoint responded

Rita, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Excellent service. Provided detailed information and options. No pressure. Alex Kuzsaskewi in service dept was excellent. More

by Mrs. WMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuzsaskewi
Aug 19, 2022 -

BMW of Southpoint responded

Mrs. WMA, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

Great experience working with Anthony Scott and team in the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer s More

by Erik Koenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Aug 18, 2022 -

BMW of Southpoint responded

Erik Koenig, we are so pleased you enjoyed your visit to BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!

August 15, 2022

Excellent communication during the diagnosis and repair of our vehicle, especially the video analysis and thorough narrative from the service technician, David Riddle. Our service advisor, Malcolm Fields, More

by digonline16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields, David Riddle
Aug 18, 2022 -

BMW of Southpoint responded

Digonline16, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2022

Friendly and very communicative Knew exactly what my car issues were and addressed them properly More

by fsalmonese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm fields
Aug 17, 2022 -

BMW of Southpoint responded

Fsalmonese, thank you for your kind review; we are happy to pass along your comments to the service team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

August 12, 2022

Excellent service and communication with me as to the status of my vehicle. They went above and beyond to make sure my car was in tip top shape. More

by abooklady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
Aug 14, 2022 -

BMW of Southpoint responded

Abooklady, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

August 11, 2022

Excellent customer service and a wonderful job servicing my 2013 BMW 320i. Love the video of 12-point evaluation of my car. More

by Lesmaralex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex kuszajewski
Aug 14, 2022 -

BMW of Southpoint responded

Lesmaralex, we're glad to hear you enjoyed your recent service visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 10, 2022

The Service and Sales personnel are always very accommodating. They provided a loaner for the weekend and kept me up to date on the progress of the service. I'm in the process of purchasing my f More

by beanodennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Clark
Aug 12, 2022 -

BMW of Southpoint responded

Beanodennis, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2022

Very easy to get an appointment, very responsive, very knowledgeable, very friendly and very thorough More

by Kbloem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Aug 12, 2022 -

BMW of Southpoint responded

Kbloem, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
39
...