BMW of Southpoint

Ed Hagen has been my go to guy for many years. So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! So helpful, so kind as I am mostly housebound. He and Patricia Fradenburg have made so much so easy for me. Will never get a car anywhere else!! More

I service my vehicle regularly at this dealership. I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I kn I highly recommend them particularly Jessica and Felix for any service need for a BMW. Very knowledgeable and accommodating to special requests. I know who to call and how to stay in touch with nothing but excellent customer service and quality work. More

I am from VA and I drove down to Southpoint to by my BMW! I had a Great Experience! I had a Great Experience! More

This dealership provides great personalized service. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. They are courteous and efficient each time that we bring one of our vehicles in to them for maintenance or repairs. More

Excellent service. Provided detailed information and options. No pressure. Alex Kuzsaskewi in service dept was excellent. Provided detailed information and options. No pressure. Alex Kuzsaskewi in service dept was excellent. More

Great experience working with Anthony Scott and team in the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer s the Service Department. They completed my service and inspection ahead of schedule and even dispatched an Uber to come pick me up since the dealer shuttle was unavailable. Highly recommend this dealership! More

Excellent communication during the diagnosis and repair of our vehicle, especially the video analysis and thorough narrative from the service technician, David Riddle. Our service advisor, Malcolm Fields, of our vehicle, especially the video analysis and thorough narrative from the service technician, David Riddle. Our service advisor, Malcolm Fields, proactively kept us informed of the repair, which was completed ahead of schedule. We were very pleased with the results and highly recommend this BMW service team: professional, knowledgeable, and customer-focused! More

Friendly and very communicative Knew exactly what my car issues were and addressed them properly car issues were and addressed them properly More

Excellent service and communication with me as to the status of my vehicle. They went above and beyond to make sure my car was in tip top shape. status of my vehicle. They went above and beyond to make sure my car was in tip top shape. More

Excellent customer service and a wonderful job servicing my 2013 BMW 320i. Love the video of 12-point evaluation of my car. my 2013 BMW 320i. Love the video of 12-point evaluation of my car. More