
BMW of Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
Showing 1,524 reviews
I recently had my BMW serviced thru Hendrick BMW and the advisor, Anthony Scott was very helpful. They were very professional and detailed in advising me of the repairs that my are needed. Anthony, thru advisor, Anthony Scott was very helpful. They were very professional and detailed in advising me of the repairs that my are needed. Anthony, thru the Hendrick's dealership, provided me an Uber to and from work, which was brilliant in supporting the local business as well as keeping their service people servicing cars instead of driving customers around! Very efficient. More
Malcolm is the absolute best! !! The very next time that you need your BMW serviced, ask for Malcolm, you'll be very well taken care of!!!!!!! !! The very next time that you need your BMW serviced, ask for Malcolm, you'll be very well taken care of!!!!!!! More
Always a pleasure when I visit Pat and Malcolm for service. They both are very knowledgeable and always recommend services that are in my best interest and not. Very pleased with the detailing service service. They both are very knowledgeable and always recommend services that are in my best interest and not. Very pleased with the detailing service. More
Ben in sales is amazing. He has my business forever. Jessica in Service is a jewel and super friendly. They have my business forever. He has my business forever. Jessica in Service is a jewel and super friendly. They have my business forever. More
I received a letter advising me that my BMW warranty period was drawing to a close and recommended a courtesy vehicle check. I scheduled one and went in, talked to Jessica and the check was accomplishe period was drawing to a close and recommended a courtesy vehicle check. I scheduled one and went in, talked to Jessica and the check was accomplished. I received a video of the status of my vehicle with recommendations for upcoming service suggestions. It was done in a timely manner and was very efficient. Great job - More
Took the X3 in for an ac checkup and an alignment. Thorough technicians diagnosed a more serious issue with the ac, fixed it as good as new. New tires and alignment as well as the detail cleaning ma Thorough technicians diagnosed a more serious issue with the ac, fixed it as good as new. New tires and alignment as well as the detail cleaning make the car look and ride super. My service advisor, Harold Harris, manged all aspects of the visit perfectly, including keeping me informed of progress. More
Clean, well run business. Nate in service was pleasant and helpful. Service tech that did the video of the car was clear and concise. Nate in service was pleasant and helpful. Service tech that did the video of the car was clear and concise. More
I always enjoy working with Jessica and Josh when I stop in with my old M3 (171k and counting!) I was initially hesitant to bring a nearly 30 year old car for service at a dealership, but it's been a reall in with my old M3 (171k and counting!) I was initially hesitant to bring a nearly 30 year old car for service at a dealership, but it's been a really positive experience. Everyone I've met in the service department is really passionate and knowledgeable about these cars. More