
BMW of Southpoint
Durham, NC
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The ideal Place for purchasing B W W machines. Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing anoth Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing another dealership too take me away from my Hendricks BM W family am on my second B m w and imagine I have gone from a 528! And now driving 740i m series the ultimate and it would not be possible without my honorable sales man, William McDuffie who made it painless possible and my service personnel Anthony Scott who always have my back.. well am now second generation Hendricks family!! More
Harold and Fenix were really fantastic while getting my car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never h car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never had a bad experience. More
Yet another great service experience from Josh Randle and the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "matu the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "mature" and "not-so-mature" BMWs. Superb service! More
Best service department I’ve experienced. Came in for a repair - work was done quickly and correctly the first time. Additional repairs were suggested without high pressure tactics - repair Came in for a repair - work was done quickly and correctly the first time. Additional repairs were suggested without high pressure tactics - repairs which, while needing attention, were not urgent enough to be a concern for major damage or safety. This type of professional approach has earned my respect and trust. Nate and Harold have phenomenal memories, recognizing me and calling me by name as I walked through the door. Management of the service department, Jenn and Pat welcomed me at first notice and asked after my family by name. This brings me to the personal nature of this department, which has earned my loyalty. It is rare to find a business that truly excelled at being both personal and professional. Thank you BMW of Southpoint for another excellent experience. More
“Your X1's service is all finished”! This was my text to me after having my waggin serviced!! --Malcolm Fields BMW Southpoint Is a great, pleasant yet knowledgeable when it came down This was my text to me after having my waggin serviced!! --Malcolm Fields BMW Southpoint Is a great, pleasant yet knowledgeable when it came down to helping me service my X1! Very pleasant, skilled yet upfront!!! To the team that begin the service schedule before having Mr.Fields, Jenn and Pat thank you very skilled team!! More
Superb facility- great staff ( I deal mainly with Josh Randle- who is awesome at giving me updates and advice) - great location. They prepare and send the customer a video of the car's inspection so there Randle- who is awesome at giving me updates and advice) - great location. They prepare and send the customer a video of the car's inspection so there are no gimmicks and the inspection is thorough. More