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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

July 18, 2022

Great experience dealing with Ed Hagen when buying out my lease. I would recommend him to anyone interested in buying a BMW! More

by Kimbob28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagen , Katelyn Spinner, Tyler Bowyer
Jul 20, 2022 -

BMW of Southpoint responded

Kimbob28, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2022

The ideal Place for purchasing B W W machines. Wonderful salesmen and very well informed service personnel make my experience painless as possible.. would not consider purchasing or allowing anoth More

by Daredevil272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My finance man
Jul 19, 2022 -

BMW of Southpoint responded

Daredevil272, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2022

Harold and Fenix were really fantastic while getting my car serviced. They both provided excellent service and great advice. I’ve been to the dealer a few times now for routine maintenance and have never h More

by jeffcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Jul 18, 2022 -

BMW of Southpoint responded

Jeffcc, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2022

Yet another great service experience from Josh Randle and the entire team. Appreciate the candor and technical excellence, among other things. Feel so fortunate to have Southpoint BMW caring for my "matu More

by Antimatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 18, 2022 -

BMW of Southpoint responded

Antimatter, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2022

Best service department I’ve experienced. Came in for a repair - work was done quickly and correctly the first time. Additional repairs were suggested without high pressure tactics - repair More

by David.g.larson42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Harold Harris, Jennifer Butler, Patricia
Jul 15, 2022 -

BMW of Southpoint responded

David.g.larson42, we're happy you found our staff to be so welcoming and professional during your service with us here at BMW of Southpoint. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 11, 2022

Josh was great I would give him a 5 start and the lady that checked me out was wonderful good energy great spirit More

by Johnsondeb19700@gmailcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Tyler Bowyer
Jul 13, 2022 -

BMW of Southpoint responded

Johnsondeb19700@gmailcom, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 13, 2022 -

Johnsondeb19700@gmailcom responded

5 Star Will be back most definitely thank you for your service

Jul 13, 2022 -

Johnsondeb19700@gmailcom responded

👍 Great

Jul 13, 2022 -

Johnsondeb19700@gmailcom responded

Thank you for your hard work 😓

July 09, 2022

Excellent customer service, friendly staff. The services were done on time, the waiting area was nice. More

by devz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jul 11, 2022 -

BMW of Southpoint responded

Devz, we really appreciate your feedback regarding your recent visit to our service department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2022

Nate Gibson provided fantastic customer service when it came to bringing in my car for an oil change/preventive maintenance service. More

by Mageszt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jul 11, 2022 -

BMW of Southpoint responded

Mageszt, we are so happy to read such a great review about your recent service at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2022

“Your X1's service is all finished”! This was my text to me after having my waggin serviced!! --Malcolm Fields BMW Southpoint Is a great, pleasant yet knowledgeable when it came down More

by Lavernemellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn and Pat, Tyler Bowyer
Jul 09, 2022 -

Lavernemellis responded

Yes, thanks for such great timely service!

Jul 15, 2022 -

BMW of Southpoint responded

Lavernemellis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2022

Superb facility- great staff ( I deal mainly with Josh Randle- who is awesome at giving me updates and advice) - great location. They prepare and send the customer a video of the car's inspection so there More

by quirky_car_driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 10, 2022 -

BMW of Southpoint responded

328dwagon_owner_jl, thank you so much for your positive comments about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

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