Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

July 08, 2022

After almost five years and over 150k miles, BMW of Southpoint is my go to shop for my X3 More

by Doatsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jul 10, 2022 -

BMW of Southpoint responded

Doatsea, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Absolute best service team at BMW of Southpoint in Durham NC that I have had during my several decades of automobile ownership. They take care of our BMWs to an A+ lever of service. Josh is a great listener More

by R4BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 08, 2022 -

BMW of Southpoint responded

R4bmw, we're glad you had such a wonderful experience with our service team! Please don't hesitate to reach out to us if there's anything more we can do!

July 04, 2022

I am satisfied with the service I received. Alex Kuszajewski was courteous and friendly. Also, Jeff Clark was knowledgeable in answering my questions and concerns. More

by sylviatsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kuszajewski
Jul 05, 2022 -

BMW of Southpoint responded

Sylviatsa, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

Ben and Jon were awesome. The customer service exceed my expectations. Super quick transaction and very resourceful. More

by Erika2981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Paulakonis, Jon Hilliard
Jul 05, 2022 -

BMW of Southpoint responded

Erika2981, thank you for sharing your positive sales experience!If you're ever in need of more help, please let us know!

July 02, 2022

Always outstanding service by the team at BMW of Southpoint. Especially like working with Service Advisor Nate Gibson who is attentive to my service needs at each visit and keeps me updated on servi More

by steve.parrott7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jul 05, 2022 -

BMW of Southpoint responded

Steve.parrott7, thank you for your kind review; we are happy to pass along your comments to the service team here at BMW of Southpoint! We look forward to your next visit! Take care!

July 02, 2022

Fabulous customer service. They were helpful, friendly, and cheerful. Thank you for a job well done and timely completion. More

by anderson_11791
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Fradenburg, Jessica McCaffery
Jul 05, 2022 -

BMW of Southpoint responded

Anderson_11791, we are so pleased you enjoyed your visit to BMW of Southpoint! Thank you, and have a fantastic day!

July 02, 2022

The service I received was very helpful. I wasn't pressured in getting unnecessary service. More

by mdmileschem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Jul 05, 2022 -

BMW of Southpoint responded

Mdmileschem, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

July 01, 2022

I ordered a 2022 BMW M240i Xdrive in March. I worked with Shahab Sheibani while searching for likely replacements for my M2, and finally creating the perfect 240. When we ordered it looked li More

by BMW Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
Jul 04, 2022 -

BMW of Southpoint responded

Bmw Bear, thank you for your kind review; we are happy to pass along your comments to Shahab and the team here at BMW of Southpoint! We're so happy we were able to help you build your perfect 022 BMW M240i Xdrive! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2022

Excellent service department. Professional, knowledgeable, courteous and friendly. Joey and Patricia deserve special credit. They were persistent in getting to the bottom of a sub More

by Peter B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams, Patricia Fradenberg, Adam(shop foreman)
Jul 01, 2022 -

BMW of Southpoint responded

Peter B, thank you for sharing your wonderful experience! We are so glad the service team was able to track down the source of the vibration. Those are not always easy to find. We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2022

I absolutely love this dealership and the Service Advisors are great! I purchased 2 vehicles from BMW of Southpoint and it’s the only place I take my car for service! More

by nakia.sisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Jun 30, 2022 -

BMW of Southpoint responded

Nakia.sisco, we're so glad that we've been able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

...
44
...