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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

June 23, 2022

Nate Gibson was a polite and professional, and kept me updated via text messages. Satisfied. More

by ehatip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 24, 2022 -

BMW of Southpoint responded

Ehatip, we are very happy to have provided you with such a positive service experience ! We're always more than happy to assist you if anything else comes up. Take care!

June 21, 2022

After some damage to the steering on my BMW 335i, I took it to the dealer for repair and was very pleased with the service. Patricia Fradenburg was great to deal with and communicated effectively and effic More

by eddiech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Jun 23, 2022 -

BMW of Southpoint responded

Eddiech, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

June 20, 2022

Excellent service. Easy scheduling, attentive and knowledgeable service advisors, video of vehicle examination showing items that need attention, and prompt service. More

by Z42and 24Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jun 21, 2022 -

BMW of Southpoint responded

Z42and 24z, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 19, 2022

I would like to thank Shahab Sheibani for contacting me after I viewed a vehicle on the website. For that I am driving my new vehicle. Again I pleased with the professionalism and time spent to my purchase More

by Kellermeyer15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hilliard
Jun 21, 2022 -

BMW of Southpoint responded

Kellermeyer15, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2022

Always great service at South Point BMW . Also shout out to Nate Gibson . He always keeps you informed . More

by joebosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 21, 2022 -

BMW of Southpoint responded

Joebosta, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 18, 2022

Always a great experience. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. More

by mjwebb007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Malcolm Fields, Felix Balines
Jun 21, 2022 -

BMW of Southpoint responded

Mjwebb007, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2022

Always professional, thorough, and timely. Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfe More

by rod.lyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jun 21, 2022 -

BMW of Southpoint responded

Rod.lyman, we are so pleased you enjoyed your service visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

June 17, 2022

Harold was great and so was the service! There were errors in the bill but after pointing them out, they were corrected. More

by awilliams21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 19, 2022 -

BMW of Southpoint responded

Awilliams21, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2022

We have purchased 5 cars from the team at Southpoint. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Jun 16, 2022 -

BMW of Southpoint responded

Eric, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2022

Service department is great. Thanks Harold Harris for his good service. Always kept me informed. More

by Yan Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jun 16, 2022 -

BMW of Southpoint responded

Yan Zhang, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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