
BMW of Southpoint
Durham, NC
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After some damage to the steering on my BMW 335i, I took it to the dealer for repair and was very pleased with the service. Patricia Fradenburg was great to deal with and communicated effectively and effic it to the dealer for repair and was very pleased with the service. Patricia Fradenburg was great to deal with and communicated effectively and efficiently. Video of the vehicle and the damage from the service crew was also invaluable in understanding their service recommendation. More
Excellent service. Easy scheduling, attentive and knowledgeable service advisors, video of vehicle examination showing items that need attention, and prompt service. Easy scheduling, attentive and knowledgeable service advisors, video of vehicle examination showing items that need attention, and prompt service. Overall a very professional experience. More
I would like to thank Shahab Sheibani for contacting me after I viewed a vehicle on the website. For that I am driving my new vehicle. Again I pleased with the professionalism and time spent to my purchase after I viewed a vehicle on the website. For that I am driving my new vehicle. Again I pleased with the professionalism and time spent to my purchase went smoothly. Thanks again. More
Always a great experience. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. I have a 2011 that I still bring to the service department because of how well Patricia, Malcolm and Felix take care of my vehicle. More
Always professional, thorough, and timely. Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfe Service team is excellent, very communicative, and accurate. They evaluate my needs as a customer, present viable options, and execute the work perfectly. More
We have purchased 5 cars from the team at Southpoint. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. Everyone has been great, from Sales to Service. Pat, Malcolm and the Service team are very helpful. More