BMW of Southpoint

Outstanding and friendly service. I had an error message on my new iX and they were able to diagnose it and repair it quickly. Everyone was helpful and Josh communicated with me via I had an error message on my new iX and they were able to diagnose it and repair it quickly. Everyone was helpful and Josh communicated with me via text (my preferred method) to keep me updated with the progress of the repair. Awesome experience More

Excellent service staff. We have worked with different folks - all friendly, efficient, and helpful. On the lastest visit we worked with Harold. Service was especially speedy We have worked with different folks - all friendly, efficient, and helpful. On the lastest visit we worked with Harold. Service was especially speedy and we love the video inspections that they send. More

Joey was very professional kept me informed about my service and regularly provided an update. service and regularly provided an update. More

Outstanding service Dept. Service writer Josh Randle oversees every aspect of car repairs while in his care for his customers . Also, the showroom, service area & bays are Service writer Josh Randle oversees every aspect of car repairs while in his care for his customers . Also, the showroom, service area & bays are "pristine" . Customer waiting area provides full array of condiments while waiting for service too. A highly rated facility if you want the best for your BMW! Mike Strayhorn Hillsborough, North Carolina More

Nate was exceptional during recent visit! Nate took the extra time to make sure that I was ok after my scary tire issue. I appreciate Nate and Jenn taking such good care of me! They are defin Nate took the extra time to make sure that I was ok after my scary tire issue. I appreciate Nate and Jenn taking such good care of me! They are definitely service superstars! More

Josh was very professional and kept me up-to-date on my repairs. When the repairs took longer than expected, he arranged for a loaner vehicle and was easy to work with. repairs. When the repairs took longer than expected, he arranged for a loaner vehicle and was easy to work with. More

Jessica was such a delight to work with and ensured everything went smoothly. I only came in for the brake fluid service but she was fantastic to check everything available/due on my maintenance plan a everything went smoothly. I only came in for the brake fluid service but she was fantastic to check everything available/due on my maintenance plan and even thought to check on my key fob battery life. Just really felt taken care of and had a fun conversation with a truly nice person!!! More

Very clean and welcoming. Everyone there is super helpful and knowledgeable about BMWs. I felt my car was in good hands. Everyone there is super helpful and knowledgeable about BMWs. I felt my car was in good hands. More

Anthony Scott saved the day! ! Unfortunately I didn’t purchase my vehicle here but they serviced my vehicle. I had an awful experience at the dealership I purchased my BMW 430i fr ! Unfortunately I didn’t purchase my vehicle here but they serviced my vehicle. I had an awful experience at the dealership I purchased my BMW 430i from (only 6 weeks ago) but Anthony helped me. He was patient, kind and understanding of the issues I had. He explained everything in great detail and ensured I was taken care of. Working with Anthony helped me feel reassured that when I drove out of the service garage my vehicle was safe and I could finally enjoy my new ride! Thank you Anthony and BMW of Southpoint!! More

Very professional. Nate Gibson is an outstanding service advisor. He follows up on all my concerns and lets me know what needs to be done now versus what can wait until Nate Gibson is an outstanding service advisor. He follows up on all my concerns and lets me know what needs to be done now versus what can wait until next time. I like that I'm kept up-to-date while I wait via texts and videos. The lounge area is also comfortable and conducive to working so I don't mind waiting for my car. More