BMW of Southpoint

They are very straightforward to work with, make a deal with and the service department fit us in (flat tire) that we urgently needed due to a vacation. The dealership is clean and nice and everyone is pr with and the service department fit us in (flat tire) that we urgently needed due to a vacation. The dealership is clean and nice and everyone is professional. I highly recommend this dealership! More

They were great and took care of me . Looking forward to come to the store next time Looking forward to come to the store next time More

Joey was supper ! Had some major issues but Joey was very communicative and helpful through the process. Had some major issues but Joey was very communicative and helpful through the process. More

I bought my x3 out of state. I got a flat over Memorial Day weekend. I called my closest dealership and received the run around regarding my run flat 12 month warranty. After my I got a flat over Memorial Day weekend. I called my closest dealership and received the run around regarding my run flat 12 month warranty. After my patience was exhausted, I called Southpoint. The first person I spoke to was able to help me. They even fit me in same day to replace it. More

THE DEARLERSHIP IS A WONDERFUL PLACE TO HAVE YOUR SERVICE DONE , THEY REALLY TAKE GOOD CARE OF YOU AND VER PROFESSIONAL!! DONE , THEY REALLY TAKE GOOD CARE OF YOU AND VER PROFESSIONAL!! More

I had a very odd behavior with my i8 Roadster top. They were able to diagnose this and find / repair a very rare fault in a short amount of time. Along with consulting with BMW corporate to ensure t They were able to diagnose this and find / repair a very rare fault in a short amount of time. Along with consulting with BMW corporate to ensure the identifcation and fix were correct. Bravo, More

Not only have I purchased or leased more than 5 cars over the years from BMW of Southpoint, they handle all my service needs as well. Yesterday Jessica McCaffrey, my service advisor, did a great job getting the years from BMW of Southpoint, they handle all my service needs as well. Yesterday Jessica McCaffrey, my service advisor, did a great job getting me in and out in a very timely manner. She was polite, knowledgable and very attentive to my reason(s) for being there. I was able to catch up with Ed Hagen during my wait and look forward to Ed helping with my wife's new car later this year. All in all, I don't think you can go wrong dealing with this BMW dealer. Thanks all! More

My experience with BMW Southpoint has been phenomenal since the very start. I had a lot of anxiety about buying a car but they made it easy, we were happy with the purchase process and I just had my firs since the very start. I had a lot of anxiety about buying a car but they made it easy, we were happy with the purchase process and I just had my first service, it too went very smoothly! Even the little things like Starbucks chai tea in the waiting lounge make my day when I go there, nice touch! There are plenty of outlets to work from the lounge if you need to. Their staff are so helpful and always seem to have smiles on their faces, I think Hendrick must take good care of their employees. They also have BMW geniuses to help anytime you have questions or need to learn how to do something in your car. I love having the maintenance plan, it makes life so much easier! I highly recommend this dealership, good experience all around! More

The dealership and waiting area were clean and open, allowing for space to make calls and do a little work while I waited. I appreciated the willingness of the staff to work on my questions and operate allowing for space to make calls and do a little work while I waited. I appreciated the willingness of the staff to work on my questions and operate as a team. My questions were answered, including an inquiry about a potential change to my vehicle. There was no pressure to go through with the modification, but I was given all the information I had hoped for. More

Clean and well organized. I was greeted buy nice staff and directed to the appropriate service personnel. They have nice coffee for customers. I will definitely use this de I was greeted buy nice staff and directed to the appropriate service personnel. They have nice coffee for customers. I will definitely use this dealer for servicing my BMW More