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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

May 29, 2022

Helpful customer service. Great to see video of inspection and completed repairs. Can trust that repairs and service are done right More

by tleisner13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
May 31, 2022 -

BMW of Southpoint responded

Tleisner13, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

May 29, 2022

Great Job, very easy and smooth process. Hanks to you Shahab!!!! Jon made for a pleasant experience. More

by elcibao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab and Jon
May 31, 2022 -

BMW of Southpoint responded

Elcibao, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2022

Went in to get brake pads replaced. I was able to quickly get an appointment and the staff were very helpful. Harold Harris helped me out and kept me in the loop on progress. More

by lfrerichs22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 31, 2022 -

BMW of Southpoint responded

Lfrerichs22, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 28, 2022

Always a pleasure to deal with the service department here. Jessica went above and beyond! Definitely look forward to continuing my relationship with BMW of Southpoint More

by jcjones0412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
May 29, 2022 -

BMW of Southpoint responded

Jcjones0412, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

May 28, 2022

The Service department at Southpoint BMW were very courteous, professional and did a fantastic job with servicing my vehicle. I'd highly recommend.this dealership to anyone that has a BMW or is lookin More

by spaskow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer , Katelyn Spinner, Tyler Bowyer
May 29, 2022 -

BMW of Southpoint responded

Spaskow, we are so happy to read such a great review about BMW of Southpoint! We look forward to your next visit! Take care!

May 27, 2022

The response from the staff was prompt and they finished an hour early! The experience was great and though I had trouble accessing the internet, my service advisor Josh helped me! More

by craig901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randall
May 29, 2022 -

BMW of Southpoint responded

Craig901, thank you so much for your positive comments about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2022

Always great service! ! This is one of the key reasons I have purchased 3 BMW's. Malcom Fields in my service rep and he is OUTSTANDING! Always professional but he's also More

by tjbritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
May 29, 2022 -

BMW of Southpoint responded

Tjbritt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2022

Jennifer was excellent. Very responsive and kept me up to date with my service. Would work with her again More

by S.Dawkins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
May 29, 2022 -

BMW of Southpoint responded

S.dawkins, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

I had an oil change, an update to the software for braking, a four wheel alignment and a general inspection. Everything was handled efficiently by Harold Harris in the Service Department. I received a More

by wanger69sail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 29, 2022 -

BMW of Southpoint responded

Wanger69sail, thank you so much for your positive comments about BMW of Southpoint! We're looking forward to your next visit with us!

May 26, 2022

I had some mechanical issue with my X5, the team there is very nice and professional, Anthony support me alot and anwer most of question clear. nice to got service there. More

by Alex Qin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
May 27, 2022 -

BMW of Southpoint responded

Alex Qin, we are so happy to read such a great review about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

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