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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

May 26, 2022

They're knowledgeable folks, friendly service, and they check to make sure the service was satisfactory. More

by i3 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
May 27, 2022 -

BMW of Southpoint responded

I3 Owner, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

My car had a battery issue and they were able to work me in without an appointment. They also provided a complimentary Uber service to and from my home. More

by anitadaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
May 26, 2022 -

BMW of Southpoint responded

Anitadaniels, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Mate Gibson is the MVP at Southpoint. He’ll make sure you’re looked after from start to finish. More

by jacktomlinson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
May 26, 2022 -

BMW of Southpoint responded

Jacktomlinson93, thank you for sharing your positive experience with Nate and our service team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2022

Every thing has been very accommodating from Southpoint, from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that More

by rxstokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold, Katelyn Spinner, Tyler Bowyer
May 26, 2022 -

BMW of Southpoint responded

Rxstokes, your satisfaction is our top priority. Thank you so much for taking the time to let us know how we did. We hope you have a great day!

May 26, 2022 -

rxstokes responded

Thank you

May 25, 2022

I had mechanical work done everyone was very professional and helpful and I could not have asked for a better team great work 10 out of 10 I recommend!! More

by Nicholas Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
May 26, 2022 -

BMW of Southpoint responded

Nicholas Williams, we really appreciate your positive review of our service team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2022

Took the X5 Diesel in for service. As always Josh Randall was very knowledgeable and particularly knows diesels well. Car service was completed and the car was washed in less than th More

by caseykev
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Randall
May 25, 2022 -

BMW of Southpoint responded

Caseykev, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Thank you, and have a fantastic day!

May 23, 2022

Harold Harris is a STAR at BMW of Southpoint, with flexible service options and an easy demeanor. His professionalism is what makes me feel good about BMW. More

by kbeaty50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 25, 2022 -

BMW of Southpoint responded

Kbeaty50, we are very happy we could provide you with a positive service experience! Thank you again for letting us know how we did! We look forward to helping again in the future. Take care!

May 23, 2022

From check in to check out things could have not gone smoother. I was met promptly by my advisor and checked in. The scope of work was reviewed throughly. The technician completed the work professional More

by Kathyfiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Group
May 25, 2022 -

BMW of Southpoint responded

Kathyfiore, thanks for your praise and kind comments about our service team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

Great service by Jessica M and the service team at BMW of Southpoint. Was able to get in and out quickly. More

by Santic11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
May 24, 2022 -

BMW of Southpoint responded

Santic11, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

They’re awesome they put the customer first and make you feel like you are important Jessica,Pat are awesome people thank you for all y’all do More

by rondaeunice1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mcatherty
May 24, 2022 -

BMW of Southpoint responded

Rondaeunice1967, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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