
BMW of Southpoint
Durham, NC
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My car had a battery issue and they were able to work me in without an appointment. They also provided a complimentary Uber service to and from my home. in without an appointment. They also provided a complimentary Uber service to and from my home. More
Every thing has been very accommodating from Southpoint, from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that from the service center facilities to all the Representatives. My service required the service center keeping my car a couple days, I requested that they provide me with a SUV and even though loaners where in short supply, they were able to accommodate me as I am a tall older guy. Harold provided updates over the multiple days and the video from the technician about the service was very helpful. More
I had mechanical work done everyone was very professional and helpful and I could not have asked for a better team great work 10 out of 10 I recommend!! and helpful and I could not have asked for a better team great work 10 out of 10 I recommend!! More
Took the X5 Diesel in for service. As always Josh Randall was very knowledgeable and particularly knows diesels well. Car service was completed and the car was washed in less than th As always Josh Randall was very knowledgeable and particularly knows diesels well. Car service was completed and the car was washed in less than the amount of time quoted. More
Harold Harris is a STAR at BMW of Southpoint, with flexible service options and an easy demeanor. His professionalism is what makes me feel good about BMW. flexible service options and an easy demeanor. His professionalism is what makes me feel good about BMW. More
From check in to check out things could have not gone smoother. I was met promptly by my advisor and checked in. The scope of work was reviewed throughly. The technician completed the work professional smoother. I was met promptly by my advisor and checked in. The scope of work was reviewed throughly. The technician completed the work professionally and kept me informed via text and video. The car was washed, cleaned and returned to me. The advisor reviewed everything done and I was on my way More
They’re awesome they put the customer first and make you feel like you are important Jessica,Pat are awesome people thank you for all y’all do feel like you are important Jessica,Pat are awesome people thank you for all y’all do More