Back

BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,522 reviews

May 11, 2022

My one year service (oil change) was quick and efficient. Malcolm Fields greeted me and made sure that all of my questions were answered. More

by BMWX5owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
May 13, 2022 -

BMW of Southpoint responded

Bmwx5owner, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience with our service team. If there's anything further we can do for you, we are happy to help!

May 11, 2022

I love this dealership and their customer service is outstanding! Also, my service advisor Josh Randle was awesome to work with! More

by Mike Zurilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
May 13, 2022 -

BMW of Southpoint responded

Mike Zurilla, thank you for your kind review of your BMW service visit; we are happy to pass along your comments to the team here at BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

Shahab was a pleasure to work with. Ordered a 2022 BMW X5 m50i and the process couldn't have been easier. Car arrived in 40 days...I would highly recommend BMW of Southpoint and Shaha More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani, Tyler Bowyer
May 13, 2022 -

BMW of Southpoint responded

Chris, we're so glad that we were able to exceed your expectations purchasing your new X5 M50i! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2022

The BMW of Southpoint dealership is extraordinary. It is extremely clean, organized and exceptional in every way. Everyone from Laura to Terry and my advisor Nate Gibson were friendly and very helpful More

by wavedealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Nicholas Joyner, Laura and Terry
May 11, 2022 -

BMW of Southpoint responded

Wavedealer, thank you for your kind review; we are happy to pass along your comments to the service team here at BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2022

Patricia, the service manager, is awesome. The customer service and personal interaction is very impressive. I would highly recommend them for your BMW service needs. More

by L Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenberg
May 11, 2022 -

BMW of Southpoint responded

L Montgomery, we're happy you found our staff to be so supportive during your service experience here at BMW of Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Great service and great communication during the process. They even found me Someone to fix my hail damage! More

by LBush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
May 11, 2022 -

BMW of Southpoint responded

Lbush, thanks for your praise and kind comments about our service team. We're glad to hear we delivered such a great experience and were able to assist you in getting your hail damage fixed. If there's anything further we can do for you, we are happy to help!

May 08, 2022

Always a great experience with excellent customer service. They never try to sell you things you don’t need but recommend future services. More

by Ladonna.worrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
May 10, 2022 -

BMW of Southpoint responded

Ladonna.worrell, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

May 07, 2022

One of the best services, I could’ve asked for despite the delay with the extended warranty, when speaking with Harold Harris, I explained to him that it would be very much appreciated if I could get my c More

by Hassansiddiqui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 09, 2022 -

BMW of Southpoint responded

Hassansiddiqui, thank you for your kind review; we’re excited to pass along your comments to the entire team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2022

I received fast and friendly service! My service advisor was Jeffrey Clark he was personable and knowledgeable he knew the BMW In-N-Out ! BMW Southpoint is always top notch, I take all my More

by BMWMOMof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Clark
May 09, 2022 -

BMW of Southpoint responded

Bmwmomof2, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 06, 2022

Jennifer was professional and knowledgeable concerning the specifics of my cars needs, maintenance wise. I will return More

by cmorant1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 09, 2022 -

BMW of Southpoint responded

Cmorant1, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

...
56
...