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BMW of Southpoint

Durham, NC

4.8
1,546 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,546 reviews

May 08, 2022

Always a great experience with excellent customer service. They never try to sell you things you don’t need but recommend future services. More

by Ladonna.worrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
May 10, 2022 -

BMW of Southpoint responded

Ladonna.worrell, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

May 07, 2022

One of the best services, I could’ve asked for despite the delay with the extended warranty, when speaking with Harold Harris, I explained to him that it would be very much appreciated if I could get my c More

by Hassansiddiqui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
May 09, 2022 -

BMW of Southpoint responded

Hassansiddiqui, thank you for your kind review; we’re excited to pass along your comments to the entire team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2022

I received fast and friendly service! My service advisor was Jeffrey Clark he was personable and knowledgeable he knew the BMW In-N-Out ! BMW Southpoint is always top notch, I take all my More

by BMWMOMof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Clark
May 09, 2022 -

BMW of Southpoint responded

Bmwmomof2, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 06, 2022

Jennifer was professional and knowledgeable concerning the specifics of my cars needs, maintenance wise. I will return More

by cmorant1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 09, 2022 -

BMW of Southpoint responded

Cmorant1, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

It was very easy to get an appointment for my annual NCDMV inspection and the service when I was there for the inspection was great, including that provided by Josh Randle. More

by redfordw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
May 06, 2022 -

BMW of Southpoint responded

Redfordw, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2022

Malcolm Fields invariably provides impeccable service to both myself and my clients. Due to Malcolm, I am a Leith convert. More

by Josey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
May 06, 2022 -

BMW of Southpoint responded

Josey, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2022

I’ve been taking my BMWs to this dealership for the last several years. I’ve also bought a vehicle from them last year. They’ve been exceptional. The customer service and overall experience has been remarka More

by Mr. Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
May 06, 2022 -

BMW of Southpoint responded

Mr. Anderson, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2022

I have been working with this Dealership for a couple years now as the fleet manager for a business. Southpoint BMW is always extrmely welcoming and accommodating. Angel Marean provides excellent custom More

by pdedon0218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Marean
May 06, 2022 -

BMW of Southpoint responded

Pdedon0218, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

May 04, 2022

Adam at BMW Southpoint was great to deal with during my whole buying process From helping me make decisions on specing out my BMW 840i convertible, keeping me updated through the entire build , detailing More

by catman31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam elKesri
May 06, 2022 -

BMW of Southpoint responded

Catman31, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2022

Josh Randle was fantastic. Incredible communication and attention to detail. Seamless experience from drop off to pick up. More

by BMW428i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
May 06, 2022 -

BMW of Southpoint responded

Bmw428i, thank you so much for your positive comments about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

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