Back

BMW of Southpoint

Durham, NC

4.8
1,546 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,546 reviews

May 04, 2022

Always great service from an exceptional staff. There is little that they won't do to keep customers satisfied. More

by rogerdwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
May 06, 2022 -

BMW of Southpoint responded

Rogerdwerner, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2022

This is the second BMW we purchased from BMW of Southpoint, and they continue to be the best dealership we have ever dealt with. I can guarantee if you see Jonathan Monterrosa you will buy a car w More

by Larry.joseph10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monterrosa
May 04, 2022 -

BMW of Southpoint responded

Larry.joseph10, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 02, 2022

Working with Shahab made the experience easy. I was in and out with a brand new BMW in minutes. Best experience ever. More

by bcope10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani
May 04, 2022 -

BMW of Southpoint responded

Bcope10, we are so pleased you enjoyed your visit to BMW of Southpoint! Please feel free to reach out to us if you need anything. Have a wonderful day!

May 02, 2022

Servive Manger Patricia Funtenburg is the best ever. The addition of Malcolm Fields as Service advisor is a great move. More

by Spydr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman---McDuffie
May 04, 2022 -

BMW of Southpoint responded

Spydr, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Thanks again for the recommendation, and have an amazing day!

May 01, 2022

Easy to schedule maintenance on my X6 and they did a good job on engine oil and brake fluid. Love the video assessment they send to walk through the service. Joey Adams was great checking me in and keeping m More

by TonyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
May 03, 2022 -

BMW of Southpoint responded

Tonym, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2022

Consistently thorough with the work done, courteous and always inviting. I don't mind traveling the extra 20 minutes from the nearest BMW dealership to have my vehicle serviced at this location. More

by tekhub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
May 03, 2022 -

BMW of Southpoint responded

Tekhub, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

May 01, 2022

Service advisor Tyler was very responsive and explained the situation with the necessary repairs and then the options for purchasing the car at lease expiration. Very relaxing place to sit, have coffee wh More

by cliff.meltzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
May 03, 2022 -

BMW of Southpoint responded

Cliff.meltzer, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2022

Jennifer was great! Very knowledgeable and efficient. Always friendly and great service at this dealership. More

by Kell7348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
May 02, 2022 -

BMW of Southpoint responded

Kell7348, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 30, 2022

Hands down the best BMW service department/dealership in the USA! From the super professional and fast working relationship I built with Jessica to the kind and courteous sentiment exuding from all other em More

by J_Phelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg, Jessica McCaffrey, Jenn (service) James Pendergraph, Josh Randle, Kenneth Butron, Nate Gibson, Jeff Thomas, Anthony , Katelyn Spinner, Tyler Bowyer
May 02, 2022 -

BMW of Southpoint responded

J_phelps, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Southpoint of Durham has been my service center of choice now for over 4 years, I live in Raleigh about 45 minutes away and pass other bmw dealerships and certified centers but they do not match the high lev More

by The.millers.nc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia , Katelyn Spinner, Tyler Bowyer
May 02, 2022 -

BMW of Southpoint responded

The.millers.nc, thank you for taking the time to leave a review for us at BMW of Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
60
...