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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

March 12, 2022

Everyone is very professional and knowledgeable . Malcolm Fields is focused on taking of your vehicle as if it were his own. More

by billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm fields
Mar 13, 2022 -

BMW of Southpoint responded

Billy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2022

Great customer service! ! Kudos to Malcolm, Patricia and Ryan!! The best team for my BMW service! More

by Silverfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom, Patricia, Ryan
Mar 13, 2022 -

BMW of Southpoint responded

Silverfox, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 12, 2022

The customer service was excellent, very professional and it was handled with up most care. Thanks for a great experience for a first time visit. Thanks to Jennifer. More

by jacsonbee61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 14, 2022 -

BMW of Southpoint responded

Jacsonbee61, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

March 11, 2022

7th BMW from this dealership. Great service and follow up . Ed always on top of things . More

by EK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hagen,Ed
Mar 12, 2022 -

BMW of Southpoint responded

Ek, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 11, 2022

Anthony Scott help to make my first oil change a very pleasant and easy experience, the interior cleaning crew also did a spotless job - the video inspection of my tire was a fun and informative too More

by leslies127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Mar 13, 2022 -

BMW of Southpoint responded

Leslies127, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

March 11, 2022

Free oil change, absolutely smooth and perfect experience. Jessica was friendly and responsive all the time. More

by Theo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Mar 13, 2022 -

BMW of Southpoint responded

Theo, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

BMW of South Point provided timely and excellent service. They kept me informed on the status of my vehicle including cost estimates via text. More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Mar 12, 2022 -

BMW responded

Thank you for the great service.

March 10, 2022

Anthony Scott was very helpful and worked hard and went over the top to get us the part we needed so we did not have to make a return trip to Durham and dealing with business travel. Also did a wonderful j More

by jalavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Mar 11, 2022 -

BMW of Southpoint responded

Jalavin, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint! Thank you so much again for your feedback! We hope you have a great day!

March 10, 2022

Jessica McCaffrey is truly the best! She has gone above and beyond, and has made my entire service experience easy. She even followed up a few days after! More

by Braden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Mar 11, 2022 -

BMW of Southpoint responded

Braden, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2022

Always treated well when I bring my vehicle in for service. Josh Randle took care of me this most recent time and I was in and out in no time! There are other BMW dealerships in the area and I’ll co More

by RickD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Mar 11, 2022 -

BMW of Southpoint responded

Rickd, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

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