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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

March 08, 2022

My favorite place to take my car in ! ! Communication and prompt fix and Malcolm Fields makes everything priority for you and ensures that you’re taken care of BMW way !!! More

by Amit K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Mar 10, 2022 -

BMW of Southpoint responded

Amit K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please don't hesitate to reach out!

March 07, 2022

Comfortable dealership, helpful and pleasant staff. Easy access and amenities inside while waiting for service. More

by Mpfisher10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony scott
Mar 09, 2022 -

BMW of Southpoint responded

Mpfisher10, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2022

Amazing service at BMW of South Point, Durham, NC service department. The service tech Nate Gibson was awesome. It could not have been more seamless he made the process very pleasant. Their attention to deta More

by SweetiePie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Mar 09, 2022 -

BMW of Southpoint responded

Sweetiepie, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2022

Nate Gibson has been taking care of my car since I have lived in the area, resolving many issues. We really appreciate his hard work, More

by asaunders0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson, Katelyn Spinner, Tyler Bowyer
Mar 09, 2022 -

BMW of Southpoint responded

Asaunders0912, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

My time spent at BMW of Southpoint was nothing short of a First Class experience. The front desk staff are incredibly helpful and professional and made sure I was seen right away. My salesman Jason Zinn took More

by RA13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zinn , Katelyn Spinner, Tyler Bowyer
Mar 09, 2022 -

BMW of Southpoint responded

Ra13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2022

Harold always gets me in and out for service ! Making sure all my concerns are discussed and handled! It makes the thought of having to bring your car in less stressful. More

by smdecastro24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Mar 06, 2022 -

BMW of Southpoint responded

Smdecastro24, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

March 05, 2022

I’ve bought 5 BMWs over the years and I would never shop anywhere else. My sales guy Jon Akhile is the reason I will keep coming back again and again. If I need service Nate always takes care of me. More

by Lkdhusker20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Akhile, Nate(in service)
Mar 06, 2022 -

BMW of Southpoint responded

Lkdhusker20, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

March 04, 2022

Will not take my car back to this dealership. They will take you to the cleaners; service charges extreme hours and works 1/5 of those hours. BMW quality has declined in recent years. Will not More

by mdumitrean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Gibson
Mar 05, 2022 -

BMW of Southpoint responded

Mdumitrean, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Curtis Aldershof, at (833) 231-6577.

March 03, 2022

I was super impressed and will refer others here. Every minute that I spent in the dealership was well with it! More

by fcq3609
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Van Rensburg
Mar 05, 2022 -

BMW of Southpoint responded

Fcq3609, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 05, 2022 -

fcq3609 responded

My experience there was great, thank u!!

March 03, 2022

Malcolm took care of my car needs in a timely fashion. When I got ready to leave, he even brought my car closer to the door, since I was walking with a walker. My car was cleaned, washed, and looked brand More

by karen.wertenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Mar 05, 2022 -

BMW of Southpoint responded

Karen.wertenberg, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. We are always more than happy to assist you if anything else comes up. Take care!

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