BMW of Southpoint

I have been a customer at this dealer for about six years now. The Service Department contiues to exceed my expectations. The Servie Manager, Patricia Fradenburg, leads a team of Techs and Svisors that are s now. The Service Department contiues to exceed my expectations. The Servie Manager, Patricia Fradenburg, leads a team of Techs and Svisors that are second to none. For a great experience and firast class customer service, please visit BMW Southpoint for both Sales ans Service. More

I have enjoyed my relationship with this dealership for over 7 years. The wonderful folks at the front desk always greet everyone with a smile and offers their assistance. Mike has found me two great X5' over 7 years. The wonderful folks at the front desk always greet everyone with a smile and offers their assistance. Mike has found me two great X5's over the years. Shawn put me into the right warranty programs. Jason, Kenneth, Malcom, Rebecca and Josh serviced my BMW's competently and quickly while keeping me informed throughout the process. Lastly Curtis, the Center Operations Manager, assisted me when I had a small dent in the door just a few weeks after purchase by having his specialist repair it perfectly. More

Always professional and puts customer service first. Communicate with the customer and are proactive with their services. Communicate with the customer and are proactive with their services. More

Great service! ! I dealt with Josh in service and Duffey in sales, both was very helpful. I was in and out in no time… definitely recommend Bmw of southpoint. ! I dealt with Josh in service and Duffey in sales, both was very helpful. I was in and out in no time… definitely recommend Bmw of southpoint. More

Whether I am having my car (or my wife’s car) in for routine maintenance or to replace a tire, as in this case, without fail, I receive a friendly reception from everyone with a high degree of professio routine maintenance or to replace a tire, as in this case, without fail, I receive a friendly reception from everyone with a high degree of professionalism, courteousness, and attention to MY problem. In addition, their waiting room area is top notch with being comfortable, refreshments, outlets for laptops/phones, a playroom for children, and TV’s for entertainment. First class all the way. More

Tricia in service was very helpful getting to the source of the problem with my car. of the problem with my car. More

The service from Joey as I got my 550i tuned was great. I will definitely be back to receive more of Hendrick’s fantastic attention to detail during the service experience! I will definitely be back to receive more of Hendrick’s fantastic attention to detail during the service experience! More

Friendly knowledgeable staff Took time to explain I would recommend this dealership to friends or family would recommend this dealership to friends or family More

Harold Harris was great. He took the time to educate me on my car and the maintenance schedule to make sure my car is always running smooth. He took the time to educate me on my car and the maintenance schedule to make sure my car is always running smooth. More

A very good service experience. Josh Randle was very helpful and inspired confidence. I usually do my own service and am quite particular about my cars in general. Could not have be Josh Randle was very helpful and inspired confidence. I usually do my own service and am quite particular about my cars in general. Could not have been more pleasantly surprised. More