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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

February 27, 2022

Scheduled appointment for my BMW X3 due to tire repair. Nate was able to friendly greet me, provide full explanation of the process, and called me a ride while I waited for repairs. I was in and out by Noo More

by JHardin5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Mar 01, 2022 -

BMW of Southpoint responded

Jhardin5, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 26, 2022

Great service - love the video updates - they are always super friendly and priced very reasonably. More

by Brian Blinco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Katelyn Spinner, Tyler Bowyer
Mar 01, 2022 -

BMW of Southpoint responded

Brian Blinco, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Nate was a great advisor to work with and all staff interactions were pleasant. Good communication with me! More

by mattc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 27, 2022 -

BMW of Southpoint responded

Mattc1, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 25, 2022

I had a wonderful experience shopping at BMW of Southpoint with my client advisor, Jonathan M. The whole purchasing process was smooth and pressure-free. I was debating on several models and Jona More

by David G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monterrosa
Feb 27, 2022 -

BMW of Southpoint responded

David G., we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2022

BMW of Southpoint provided professional and timely service for my Z4. Very impressed with my service advisor Mr. Harold Harris. He is the consumate professional and a great asset to your organizatio More

by jhmiller58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Feb 27, 2022 -

BMW of Southpoint responded

Jhmiller58, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2022

This was my first visit and the service was exceptional. I was reluctant initially to come to a BMW service center but could not have been happier. More

by jackieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Feb 27, 2022 -

BMW of Southpoint responded

Jackieb, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Great service experience and staff. Always very kind and eager to help. My 435i was repaired and I was on my way. More

by josh.naftolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Feb 26, 2022 -

BMW of Southpoint responded

Josh.naftolin, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day!

February 23, 2022

Great customer service. The staff are very friendly and helpful. Scheduling appointments is very easy and Nate in the service department is great so work with. More

by bmillikan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Feb 24, 2022 -

BMW of Southpoint responded

Bmillikan2, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

February 22, 2022

My first service visit . Everything was great, and wait time told was down to the minute More

by joebosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Feb 24, 2022 -

BMW of Southpoint responded

Joebosta, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

Always Great on time service from everyone. Appointments, customer support, follow up. Great parts support. More

by rlcuttino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 24, 2022 -

BMW of Southpoint responded

Rlcuttino, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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