BMW of Southpoint

BMW of Southpoint Service is so good they just take my breath away. Last week, I had an unexpected engine problem in my "mature" X-6 50i. It was a crazy week for me so I was in great need of rapid assis breath away. Last week, I had an unexpected engine problem in my "mature" X-6 50i. It was a crazy week for me so I was in great need of rapid assistance (yes, my hair was on fire). These wonderful folks squeezed me in quickly, found me a loaner (we all know how limited that supply is) and fixed my car quickly (doing a very thorough job). Josh, my service person, was out on personal leave on the day I reached out and he responded within a few minutes via text (WAY over-and-above the call of duty, IMO). Patricia, the service manager also took an keen interest and helped me beyond measure. She explained the technical issues to me (which is what I always want) thoroughly and clearly. I have been a BMW owner since 1992 (30 years!) and have NEVER in my life experienced a group as good as this. I am new to the area and am so grateful that I found them. All I can say is "clone them all". More

Responsive, attentive, flexible. Always pleased with the service. Sales professionals seek to ensure that the customer gets what they are looking for. Always pleased with the service. Sales professionals seek to ensure that the customer gets what they are looking for. More

Excellent service. Malcolm helped get a tire replace quickly. Same afternoon service for my vehicle. Malcolm helped get a tire replace quickly. Same afternoon service for my vehicle. More

Excellent and prompt service. Very responsive to my concern. Prices are fair and more reasonable than other BMW dealership in the area. Very responsive to my concern. Prices are fair and more reasonable than other BMW dealership in the area. More

Great service clean lobby friendly employees quick and easy will return again for service thank you easy will return again for service thank you More

Great and fast service! Joey Adams had great customer service. Overall fantastic experience. Would highly recommend Joey Adams had great customer service. Overall fantastic experience. Would highly recommend More

First time servicing our vehicle with BMW Southpoint, we had a great experience! We’ll definitely go back to service our vehicle with them. had a great experience! We’ll definitely go back to service our vehicle with them. More

BMW of Southpoint Service department is very responsive and well staffed. Their facility is a great place to wait and I enjoy working there for a morning while my service completes. Anthony is my service a and well staffed. Their facility is a great place to wait and I enjoy working there for a morning while my service completes. Anthony is my service advisor and it is nice to work with the same staff from visit to visit. More

Easy to schedule, complete work promptly, very patient with questions, clean location and pleasant staff. with questions, clean location and pleasant staff. More

I got to the dealership on time for my appointment. They were ready and started intake immediately. I was offered a ride, told who would care for my vehicle and provided a time frame of services to be They were ready and started intake immediately. I was offered a ride, told who would care for my vehicle and provided a time frame of services to be completed. I received a video and call of my inspection. I was very pleased. More