BMW of Southpoint

Fantastic service. I highly recommend this location. Easy to schedule and quick. Patricia and team are the best! I highly recommend this location. Easy to schedule and quick. Patricia and team are the best! More

The service Southpoint BMW provides is at the exceptional level. The lead service advisor, Jeffery Clark, ensures that all clients receive "5-star" treatment. I don't hesitate to recommend him and Southpoi level. The lead service advisor, Jeffery Clark, ensures that all clients receive "5-star" treatment. I don't hesitate to recommend him and Southpoint BMW to anyone seeking service for their Ultimate Driving Machine. More

Fantastic service! Joey was extremely helpful and knowledgable and a wonderful service advisor! He was able to answer technical questions and provide great feedback and Joey was extremely helpful and knowledgable and a wonderful service advisor! He was able to answer technical questions and provide great feedback and recommendations throughout my service visit. Would definitely recommend visiting BMW of Southpoint for service, and I'll always go back to Joey! More

I had stopped in to ask for someone to ride with me and listen for a noise in the left rear wheel and that prior repairs on my hard top convertible appeared to be failing. Top was sticking when trying to p listen for a noise in the left rear wheel and that prior repairs on my hard top convertible appeared to be failing. Top was sticking when trying to put it up. Was advised to drop it off and leave it and they would have senior tech drive it and listen for the noise , etc. I received a video explaining the top was working properly and that the wheel needed a bearing. The car was running a little rough according to the tech and I was given a repair estimate for fuel sensors. Although the car had been a bit touchy on cold mornings, it would run fine once the engine warmed up. I went back to get it and the car is way worse than when I dropped it off? Shakes when cranked now and does not run very well at all? It is undrivable until I can figure out what possibly caused it to "die " at the dealership? Top is still not operatingf properly. My advice is if you need something looked into, insist they take a ride with you before you leave it so they can work on what you are requesting. Not saying they intentionally sabotaged the car, but something isn't right about what happened while it was in their shop? More

Anthony was a fantastic service advisor! I would welcome an opportunity to work with him again! I would welcome an opportunity to work with him again! More

Joey was very helpful. He was able get me in quickly and kept me up-to-date on the progress. He explained me clearly about the problem and the options. At the end of the He was able get me in quickly and kept me up-to-date on the progress. He explained me clearly about the problem and the options. At the end of the day, mu problem got fixed and I am a happy customer. Thanks Joey. More

Friendly and professional service. Thoroughly answered all questions. Positive attitude/atmosphere. Spacious and comfortable waiting area Thoroughly answered all questions. Positive attitude/atmosphere. Spacious and comfortable waiting area More

Excellent service, went out of their way to fit me in when I needed it most. Anthony Scott was good rep and Caleb Thomsen did solid work to get me moving again. Honest brokers and good customer experienc when I needed it most. Anthony Scott was good rep and Caleb Thomsen did solid work to get me moving again. Honest brokers and good customer experience. More

We had an issue that was not resolved in the 1st visit to the service department but Patricia, the service manager, made sure it was resolved and that there was good communication about the process. the service department but Patricia, the service manager, made sure it was resolved and that there was good communication about the process. More

Adam Kersi was the sales manager who assisted us. Very please with his service and knowledge of the BMW we purchased. Thank you Adam! Very please with his service and knowledge of the BMW we purchased. Thank you Adam! More