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BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

February 03, 2022

Jason Glidden was quick and respectful. My vehicle was done in a couple if hours. Carwash was great! More

by hossein hamedi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Glidden, Tyler Bowyer
Feb 05, 2022 -

BMW of Southpoint responded

Hossein Hamedi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

Excellent service as always, even in the depths of labor shortage and supply chain issues More

by Buster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Katelyn Spinner, Tyler Bowyer
Feb 04, 2022 -

BMW of Southpoint responded

Buster, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Very pleased with the service and promptness of both BMW Roadside assistance and Southpoint BMW’s service team. More

by Chadwickhicks0121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Feb 04, 2022 -

BMW of Southpoint responded

Chadwickhicks0121, we're so happy we were able to help you out! If you're ever in need of any assistance, please let us know!

February 02, 2022

Great team and service. They are buttoned up and seem to put the focus on the customer. This has been my experience so far. More

by Avandiver456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 04, 2022 -

BMW of Southpoint responded

Avandiver456, we are so pleased you enjoyed your visit to BMW of Southpoint! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 01, 2022

The service was very professional. Extremely happy with it. From entry to exit it was super smooth More

by nishanttrivedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula
Feb 03, 2022 -

BMW of Southpoint responded

Nishanttrivedi, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2022

The general manager and service tech (Anthony) were extremely helpful and informative. The dealership went out of their way to accommodate my husband and me. More

by sheilamt1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 02, 2022 -

BMW of Southpoint responded

Sheilamt1217, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 30, 2022

Excellent service. Thanks also to service advisor Josh Randle for making it an easy process. More

by del22kmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 01, 2022 -

BMW of Southpoint responded

Del22kmc, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2022

I had an excellent service appointment recently. Everything was easy and efficient. My service advisor was Harold this time. He was awesome. he is very knowledgeable and will do what he can to hel More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Feb 02, 2022 -

BMW of Southpoint responded

Andy, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2022

This is one of the best experiences I’ve had getting a repair on my BMW. Joey Adams went above and beyond to communicate exactly what was going on, offer me a variety of flexible repair options and ensure More

by Jphjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
Feb 01, 2022 -

BMW of Southpoint responded

Jphjones, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2022

Outstanding and courteous customer service! Joey Adams is an exceptional Advisor! From a very happy customer! More

by pascaldemo@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
Feb 01, 2022 -

BMW of Southpoint responded

Pascaldemo@gmail.com, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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