
BMW of Southpoint
Durham, NC
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My visit was for an oil change and state inspection. Josh recommended the 3 year oil plan which I found to be an awesome deal. I am very please with my experience! recommended the 3 year oil plan which I found to be an awesome deal. I am very please with my experience! More
The purchase and service experiences at this dealership have been outstanding! Josh Adams is a wonderful service advisor — excellent customer service, constant communication, and follows through to get al have been outstanding! Josh Adams is a wonderful service advisor — excellent customer service, constant communication, and follows through to get all the necessary service done with expediency! Ed Hagen is awesome in the sales department. My experiences both with sales and service have been very pleasant and productive. I highly recommend BMW of Southpoint. More
My Service Advisor, Josh Randle, is extremely helpful, patient, and courteous. He kept me informed on the progress of service as needed. The waiting area is spacious and comfortable. Services performed, o patient, and courteous. He kept me informed on the progress of service as needed. The waiting area is spacious and comfortable. Services performed, oil pan seal and tie rod replacements, were top shelf quality. All in all, it was a very good experience. More
Nate Gibson was my service point of contact. He did a wonderful job communicating about the status of my repair. He followed up after I got my vehicle back to make sure that I was pleased with the perfor wonderful job communicating about the status of my repair. He followed up after I got my vehicle back to make sure that I was pleased with the performance. More
I have had two service appointments with Southpoint BMW since we purchased our X7. Both times I have been very pleased with my service advisor and the full service team back in the garage. In my first vi since we purchased our X7. Both times I have been very pleased with my service advisor and the full service team back in the garage. In my first visit, they even took me back in the shop and spent time with me going over issues the computer was showing them and explaining it all to me. As a techie, I really appreciated them taking the time to do all that. Would definitely recommend them! More
I encountered flat tire emergency on a snow storm weekend. Our car was towed to nearby Southpoint dealership. The staffs are very friendly and professional. I am impressed with their service. weekend. Our car was towed to nearby Southpoint dealership. The staffs are very friendly and professional. I am impressed with their service. More
super easy to make appointment and very friendly staff!! Best service and very professional technician knowledgeable honest and eager to help and fix the problem! service advisor Harold did it aga staff!! Best service and very professional technician knowledgeable honest and eager to help and fix the problem! service advisor Harold did it again. Cant ask for any body else. excellent service throughout start to finish!! highly recommend him. Used to go to Leith Raleigh before for 10 years. Not any more.. No comparison> Would highly recommend Southpoint BMW for purchase and service! I had very pleasant experience all through out! More
Great service and staff! Harold Harris did a great job of meeting my needs and managing my concerns regarding vehicle issues/ maintenance. meeting my needs and managing my concerns regarding vehicle issues/ maintenance. More