Back

BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,522 reviews

January 29, 2022

My visit was for an oil change and state inspection. Josh recommended the 3 year oil plan which I found to be an awesome deal. I am very please with my experience! More

by brentwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle and Nate Gibson
Feb 01, 2022 -

BMW of Southpoint responded

Brentwelch, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2022

Great location and service is always top notch. Keep up the good work. Thank you! More

by M&E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5 Stars for Joey Adam's (Didn't work with those listed above)
Feb 01, 2022 -

BMW of Southpoint responded

Ecmycooney, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

January 29, 2022

The purchase and service experiences at this dealership have been outstanding! Josh Adams is a wonderful service advisor — excellent customer service, constant communication, and follows through to get al More

by lkmatthes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagen, Josh Adams
Feb 01, 2022 -

BMW of Southpoint responded

Lkmatthes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Thank you again, and have a fantastic day!

January 29, 2022

My Service Advisor, Josh Randle, is extremely helpful, patient, and courteous. He kept me informed on the progress of service as needed. The waiting area is spacious and comfortable. Services performed, o More

by ctyeh19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 01, 2022 -

BMW of Southpoint responded

Ctyeh19, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2022

Nate Gibson was my service point of contact. He did a wonderful job communicating about the status of my repair. He followed up after I got my vehicle back to make sure that I was pleased with the perfor More

by kenya
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 31, 2022 -

BMW of Southpoint responded

Kenya, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 27, 2022

I have had two service appointments with Southpoint BMW since we purchased our X7. Both times I have been very pleased with my service advisor and the full service team back in the garage. In my first vi More

by brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Butler
Jan 29, 2022 -

BMW of Southpoint responded

Brandon, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

January 27, 2022

I encountered flat tire emergency on a snow storm weekend. Our car was towed to nearby Southpoint dealership. The staffs are very friendly and professional. I am impressed with their service. More

by HK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jan 29, 2022 -

BMW of Southpoint responded

Hk, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2022

super easy to make appointment and very friendly staff!! Best service and very professional technician knowledgeable honest and eager to help and fix the problem! service advisor Harold did it aga More

by Sunil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold in service dept
Jan 29, 2022 -

BMW of Southpoint responded

Sunil, thanks for your praise and kind comments about Harold and our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2022

Great service and staff! Harold Harris did a great job of meeting my needs and managing my concerns regarding vehicle issues/ maintenance. More

by LO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris , Katelyn Spinner, Tyler Bowyer
Jan 29, 2022 -

BMW of Southpoint responded

Lo, we are so pleased you enjoyed your visit to BMW of Southpoint. If you're ever in need of more help, please let us know!

January 26, 2022

Malcom Fields was my contact point for all the service. He's fantastic to deal with. More

by Phil P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields
Jan 28, 2022 -

BMW of Southpoint responded

Phil P., we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
77
...