BMW of Southpoint

Very upfront and honest customer service. Attentive to all details, prompt service, and very friendly all details, prompt service, and very friendly More

The ppl I dealt with regarding my service explained everything thoroughly, they always had an answer for every question I had, they were very welcoming and helpful. Definitely had a good experience. Wo everything thoroughly, they always had an answer for every question I had, they were very welcoming and helpful. Definitely had a good experience. Would come back. More

This dealership goes out of their way To make sure the customer is 100% satisfied. I would refer friends and family to shop here. customer is 100% satisfied. I would refer friends and family to shop here. More

Super service- Joey Adams and team diagnosed the problem and found solution - even found that it was covered under extended warranty. Great job !! and found solution - even found that it was covered under extended warranty. Great job !! More

Very satisfied with service, scheduled it online as a dropoff but converted to a wait and the service was very efficient and the car was washed when I got in it. dropoff but converted to a wait and the service was very efficient and the car was washed when I got in it. More

I received exceptional service. When the ice storm happened they made arrangements for me to come in after it passed. They were extremely considerate of my time, so I wasn’t late on my other commitmen happened they made arrangements for me to come in after it passed. They were extremely considerate of my time, so I wasn’t late on my other commitments. They remembered me and treated me like a friend. It was very clear on the financing. More

Great experience once again at the dealership for an oil change and recall work. My service advisor, Jason Glidden, always double checks to see if my vehicle needs any extra work. Additionally he keeps me p change and recall work. My service advisor, Jason Glidden, always double checks to see if my vehicle needs any extra work. Additionally he keeps me posted on the progress by text throughout the day. Lastly, I really appreciate how the service technician does a video walkthrough of the work they have done. It is a nice finishing touch that has been added over the past few years. The video link is Emailed or texted to you for you to review prior to pickup. More

My experience at BMW of Southpoint was amazing! Jason Glidden, my service advisor, was extremely helpful in getting me the best service possible. He ensured that I was informed of my options and taken ca Glidden, my service advisor, was extremely helpful in getting me the best service possible. He ensured that I was informed of my options and taken care of at every turn. I live in Southern Pines and will happily travel to Durham for all of my cars services. More

Service advisor is punctual and follow up my car progress. He was searching for parts that can delivered early than order normally. progress. He was searching for parts that can delivered early than order normally. More

Continue to bring my 2011 BMW back to this dealership because they take such great care of me and my vehicle. As always, Patricia, Malcolm and Felix treat me as if I have other choices (I do, but will al because they take such great care of me and my vehicle. As always, Patricia, Malcolm and Felix treat me as if I have other choices (I do, but will always pick them because of the fantastic customer service) and they want to earn my business. More