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BMW of Southpoint

Durham, NC

Overview
Reviews
4.8
1,522 Reviews
Call Dealership (919) 928-5921
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225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

January 23, 2022

Great service and communication. Very honest business and team and I’d go back again More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams , Katelyn Spinner
Report | Print
Jan 25, 2022 -

BMW of Southpoint responded

Mark, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

January 23, 2022

Great job. A great experience and my advisor was very professional. The dealership was clean. More

by LeeEdwards01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Report | Print
Jan 25, 2022 -

BMW of Southpoint responded

Leeedwards01, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 22, 2022

Jason Glidden was a pleasure to work with. He was concise throughout all aspects of the service appointment. Thank you for a job well done. More

by anderson_11791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Anderson_11791, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. If you have any further questions, please don't hesitate to reach out!

January 21, 2022

Smooth process. Loved the video of my vehicle showing me my issue. Harold kept me in the loop throughout the process. Apprreciated my car being cleaned before i picked it up. Well done. More

by Blineberry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Blineberry1, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2022

Good place, competent and nice people to work with. They helped me get out of a lemon (not a BMW) when competing BMW dealerships didn't seem to care. More

by jsanguedolce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Jsanguedolce, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 21, 2022

Service advisor Malcon was great and car came back to me in a quick time More

by stipirneni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Stipirneni, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2022

Great customer service, timely and accommodating. Joey was very informative and the video and details sent on my car were great. More

by jenesis.bonitto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Jenesis.bonitto, thank you so much for your positive comments about BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2022

Great service team.Professional and courteous. I was in and out within the promised time. More

by Guibert123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Guibert123, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2022

Service was great! Keep up the great work Mr. Nate Gibson, and the Technician involved with the servicing of my car. More

by Ramil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson - Service Dept.
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Ramil, we are so happy to read such a great review about BMW of Southpoint! We look forward to your next visit! Take care!

January 21, 2022

Great customer service. Very thoughtful to the customers and very responsive to our communications. Highly recommended! More

by wb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Report | Print
Jan 24, 2022 -

BMW of Southpoint responded

Wb, we are so pleased you enjoyed your visit to BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

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