BMW of Southpoint

Great experience, super efficient and the communication was great. Loved the video the tech sent of him walking around my car and explaining the service. was great. Loved the video the tech sent of him walking around my car and explaining the service. More

Had a great experience with the service department. Joey was extremely helpful in taking care of the needs and coordinated with other departments to complete the work. He was constantly keeping in touch wit was extremely helpful in taking care of the needs and coordinated with other departments to complete the work. He was constantly keeping in touch with me in the progress and made the experience much smoother. More

Patricia F. at BMW Southpoint was very kind and patient as we detailed the service requirements needed for my BMW 550i. She was thoughtful about cost and was able to help me when the online payment system as we detailed the service requirements needed for my BMW 550i. She was thoughtful about cost and was able to help me when the online payment system through the customer portal did not work correctly. She gave me a loaner vehicle to ensure I was able to get to work for the next 3 days as we waited for parts to arrive. Overall great experience. Patricia is a keeper. More

Great service and communication. Very detailed assessment of car and issues. Trustworthy. Great loaner. My go to service provider. assessment of car and issues. Trustworthy. Great loaner. My go to service provider. More

My experience at BMW of Southpoint in Durham was great. Jeff updated me every time there was a question and/or before any work was performed on my 335i. Also, Malcolm was great to work with when I picked u Jeff updated me every time there was a question and/or before any work was performed on my 335i. Also, Malcolm was great to work with when I picked up my vehicle. In all, the staff was very friendly and professional. More

I enjoy my appointment yesterday getting all the work done. I also liked the fact that they washed and vacuumed my vehicle. done. I also liked the fact that they washed and vacuumed my vehicle. More

I did not purchase my vehicle from BMW of Southpoint, but i always service it here. Anthony Scott is my service advisor and he is always attentive and upfront about cost and time to complete. Great People. i always service it here. Anthony Scott is my service advisor and he is always attentive and upfront about cost and time to complete. Great People. More

Harold Harris took great care of me! Always the best service at this location. A++ service at this location. A++ More

I drive a Mini Cooper and with some nasty weather ended up popping a tire and landing in the bushes before the sun even came up. Mini Roadside connected me with BMW of Southpoint for my service and I am th up popping a tire and landing in the bushes before the sun even came up. Mini Roadside connected me with BMW of Southpoint for my service and I am throughly impressed! My service advisor Anthony was great and communicated everything to me quickly. This was my first experience with BMW of Southpoint but I will definitely use them again! Thank you for fixing my Mini! More

Excellent service for my 2016 BMW X3, I bought the car new here, and I am going back for every single service and all that is needed for preventive, now with 95k miles for my X3. Keep up the good work! new here, and I am going back for every single service and all that is needed for preventive, now with 95k miles for my X3. Keep up the good work! More