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BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

January 13, 2022

I had a good experience at BMW of Southpoint, I spoke with Anthony and he was good at keeping me updated with what was going on and when I could pick up my car. More

by Nashmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jan 15, 2022 -

BMW of Southpoint responded

Nashmy, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

BMW of Southpoint provided outstanding service and went the extra mile to make my services quicker. They’re personal, professional, and I love getting my car serviced. They make the experience something I More

by blake.corbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm, Tyler Bowyer
Jan 14, 2022 -

BMW of Southpoint responded

Blake.corbitt, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

Going to this dealership has been a great experience. Starting with our Sales Associate Tyler Bower who went above and beyond even after we purchased the car. The service department is also very prof More

by kpantiga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jan 14, 2022 -

BMW of Southpoint responded

Kpantiga, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2022

Top notch BMW service center. From setting a service appt., timeliness of OEM part ordering and repair to billing. Patty the service manager was so accommodating and helpful by going out of her way to s More

by ELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia (Service Manager) Nate(Service Consultant)
Jan 14, 2022 -

BMW of Southpoint responded

Ela, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Thanks again for the recommendation, and have an amazing day!

January 11, 2022

Harold Harris is the best service writer I have ever had the pleasure of dealing with. He is respectful, efficient and keep me informed as to their progress in servicing my car. Felix Balines performed the More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris and Felix Balines
Jan 12, 2022 -

BMW of Southpoint responded

Terry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2022

Good customer service and very professional. Kept me posted on vehicle status and sent video detailing issues that need to be addressed. More

by Tyrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 10, 2022 -

BMW of Southpoint responded

Tyrone, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2022

I had two really good experiences with the service department at BMW of Southpoint and will continue to bring my daughters vehicle here for service. Communication was exceptional. More

by Todd.tonnemacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Jan 10, 2022 -

BMW of Southpoint responded

Todd.tonnemacher, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2022

Nate Gibson took the time to address all the questions I had regarding the diagnosis of issues I was having with my car. More

by philly1911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 10, 2022 -

BMW of Southpoint responded

Philly1911, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2022

Very Professional and Friendly Staff, Clean facility! Everything you want to find in a dealership! Will continue to service our BMW with Southpoint! More

by R&L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jan 10, 2022 -

BMW of Southpoint responded

R&l, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

January 09, 2022

BMW of southpoint is one of the best service centers I have ever been. Nate Gibson had made sure the servicing procedure in a seamless and easy fashion. More

by Ram Aakarsh Iruvanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 10, 2022 -

BMW of Southpoint responded

Ram Aakarsh Iruvanti, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

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