Back

BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,522 reviews

January 09, 2022

I have been a car owner for the last 51 years and have lived all over the United States. BMW of Southpoint is, by far, the best dealership I have ever dealt with. The dealership is always sparkling More

by pceltic2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden, Patricia
Jan 10, 2022 -

BMW of Southpoint responded

Pceltic2, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2022

The staff at BMW Southpoint is amazing. They take care of your precious vehicle all the way! More

by alefernandez1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Jan 10, 2022 -

BMW of Southpoint responded

Alefernandez1979, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 09, 2022

I was pleased with the service and the wait was not long at all. The communication was great too. More

by vgparker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 10, 2022 -

BMW of Southpoint responded

Vgparker1, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2022

Awesome team. They care about their customers and the services they provide. Harold Harris kept us posted on the progress of our vehicle. More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jan 09, 2022 -

BMW of Southpoint responded

Angela, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

January 08, 2022

I only have my BMW 528i serviced and maintained at BMW of Southpoint. Up to 107,000 miles, I never had any issues beyond the usual oil service and regular checkups. This time on cold weather starts, the eng More

by wrb47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris, Service Advisor
Jan 09, 2022 -

BMW of Southpoint responded

Wrb47, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

January 08, 2022

Great service friendly and enthusiastic. The shuttle service was very helpful. We dealt with Anthony. More

by Rcoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Jan 10, 2022 -

BMW of Southpoint responded

Rcoz, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2022

Gods sales team supported by a great customer support team. When I bought the car after the lease expired,, Ed Hagen was very helpful. Customer Service rep Josh was awesome to work with when we serviced More

by bvedak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 08, 2022 -

bvedak responded

Great service!

January 08, 2022

Nate my service advisor was friendly, knowledgable and very responsive. I was extremely satisfied. Excellent service. More

by koizzy08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate , Tyler Bowyer
Jan 09, 2022 -

BMW of Southpoint responded

Koizzy08, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2022

Excellent customer service provided by Jason Glidden. He explained everything in depth. Very knowledgeable & respectful. More

by meenasood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Jan 07, 2022 -

BMW of Southpoint responded

Meenasood, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 07, 2022

Harold was very friendly and easy to approach. Service was exactly how I expected, on time and no hassle. I would visit again. More

by Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herold
Jan 09, 2022 -

BMW of Southpoint responded

Young, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

...
82
...