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BMW of Southpoint

Durham, NC

4.8
1,522 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,522 reviews

January 01, 2022

I am very happy with Service Rep, Joey Adam and the Service provided by him. He is very courteous and provided outstanding service! More

by Ramakrishna Baratam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adam
Jan 03, 2022 -

BMW of Southpoint responded

Ramakrishna Baratam, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 01, 2022

Worked with Jason, Josh and Harold on multiple occasions. They’ve been very easy to work with, are transparent and prompt. Highly recommend! More

by Pranav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden, Josh Randle, Harold Harris
Jan 03, 2022 -

BMW of Southpoint responded

Pranav, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2022

Service advisors are great. Always take care of my car. It is a welcoming environment every time I walk in highly recommended if you are a BMW owner. More

by wraza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Fields, Jason Glidden, Kenneth Butron
Jan 03, 2022 -

BMW of Southpoint responded

Wraza, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2022

Amazing service and customer support. I will say hands down the most respectful sales and service people. They have your best interest and budget at mind when suggesting repairs or new vehicles. Not pushy More

by dmitrikrull@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey , Katelyn Spinner, Tyler Bowyer
Jan 03, 2022 -

BMW of Southpoint responded

Dmitrikrull@gmail.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2021

A very good experience. We were greeted when we arrived. Nate Gibson helped us and was courteous and very helpful as we had our car serviced. More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 31, 2022 -

BMW of Southpoint responded

Tp, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2021

Outstanding people, with integrity, who go above and beyond to take care of their customers. More

by kcmac90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jan 31, 2022 -

BMW of Southpoint responded

Kcmac90, we are so happy to read such a great review about BMW of Southpoint! Thanks again for the recommendation, and have an amazing day!

December 31, 2021

My interactions with the service advisor, Nate, were outstanding. He was courteous and kept me informed about the status of my vehicle. Dropping off and picking up were very easy, which I appreciate. Th More

by MJFlick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 31, 2022 -

BMW of Southpoint responded

MJFlick, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 31, 2021

Becky and Joey are both good. Customer focused, friendly and helpful. Always on time, caring and responsive. More

by bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky at BMW southpoint Durham nc
Jan 31, 2022 -

BMW of Southpoint responded

Bailey, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

December 31, 2021

I've always had great service at BMW of Southpoint. I appreciate the communication and thoughtfulness of the service desk, in particular. It's always so clean and tidy, as well :) More

by rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Nate Gibson, John Hilliard, Josh Zinn
Jan 31, 2022 -

BMW of Southpoint responded

Rebecca, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2021

Very helpful staff. Malcom Fields was a pleasure to work with and provided useful insights. More

by abachuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Dec 31, 2021 -

BMW of Southpoint responded

Abachuno, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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